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About

Pines Health Services is a nonprofit community-based physician practice serving Aroostook County, Maine, including Caribou. It offers primary and specialty care across locations in Caribou (Caribou Health Center, Pines Internal Medicine, Pines Orthopedics & Sports Medicine, Cary Cancer Center), Presque Isle, Van Buren, Washburn, and Fort Fairfield. The organization employs about 12 staff (+~5% YoY) and has a sliding fee discount program with billing/insurance assistance. Many Pines providers participate in Cary Medical Center’s medical staff. Pines Health Services was founded in 1981 and is headquartered in Caribou, Maine. Primary Caribou facilities include services at 163 Van Buren Rd and 66 Spruce St, with multiple sister sites nearby.

Clinic Type

Behavioral Health

Address

74 Access Highway

Phone

(207) 498-2356

Email

pinesbillinghelp@pineshealth.org

Opening Hours

Mon-Fri 7:00 am–5:30 pm; Sat 8:00 am–12:00 pm (First & Third Saturday)

Services Offered

  • Primary care
  • Behavioral health
  • Case management
  • Prescription assistance

Team

  • Jodi Cote — Behavioral Health clinician

Insurance & Payment

Languages Spoken

FAQs

What are the hours of operation for the Pines Caribou Health Center?

Monday – Friday 7:00 am to 5:30 pm; First & Third Saturday 8:00 am to 12:00 pm.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: 2.5/5 (3 reviews)

Patients praise

  • providers described as attentive when listening to patient history
  • collaborative approach to medical and non-medical treatment options

Common complaints

  • difficulty scheduling appointments without transferred medical records
  • dissatisfaction with prenatal care or services

"She was very attentive when listening to my recent history and we talked together about various medical and non-medical options."

Yelp review by Chris H. (2013)

"For some reason, this doctor's office refuses to accept hand carried medical records and won't schedule an appointment until records are forwarded from previous physician."

Yelp review by Daniel F. (2017)

"I do not recommend this place to anyone. Especially if you're a pregnant woman. I am 8 months pregnant and just moving back to the area so was searching for a doctor closer to home..."

Yelp review by Jasmine D. (2019)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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