Family Medicine in Caribou, ME - ProviderMatch - Search
Primary Care • Caribou, ME
Clinic Type
Primary Care
Address
118 Bennett Drive, Suite 150, Caribou, ME 04736
Phone
207-498-3502
nondiscrimination@northernlight.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- WebMD (Dr. Krista Burchill): 5.0/5.0 (5 ratings)
- Vitals (Dr. Krista Burchill): 4.5/5.0 (4 ratings (1 written review))
- Healthgrades (Dr. Caleb Swanberg): 5.0/5.0 (1 rating (1 written review))
- WebMD (Kimberly Cousins, NP): 4.0/5.0 (4 ratings)
- Healthgrades (Dr. Maranda Record): 5.0/5.0 (1 rating (1 written review))
- Birdeye (Northern Light Primary Care): 3.0/5.0 (6 reviews)
- Healthgrades (Dr. John Beaulieu): 5.0/5.0 (1 rating (1 written review))
- Vitals (Dr. Sherri A. Dumont): 5.0/5.0 (2 ratings (1 written review))
Patients praise
- Empathetic and professional care
- Providers who listen to patient concerns
- Thorough explanations of medical tests and conditions
- Helpful and friendly office staff in some instances
Common complaints
- Long wait times to speak with staff
- Issues with billing and call handling
- Lack of urgency or responsiveness from providers
- Scheduling and administrative difficulties
"Doctor Burchill is an excellent understanding, empathetic yet still very proffesional doctor. She listens to my concerns and needs... She takes the time to listen to your concerns and needs and does what she can to address them."
— Vitals (Dr. Krista Burchill)"Outstanding care! Dr. Swanberg makes you feel like YOU are his most important patient. Never rushed, he actually listens and is open to ideas, questions and suggestions."
— Healthgrades (Dr. Caleb Swanberg)"I've spent the last 2 months trying to get my provider to change my inhaler to one that is covered by my insurance... the providers are unreliable but they are down right lazy and lack the emotion to work in this field."
— Birdeye (Northern Light Primary Care)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Pines Health Services welcomes Curran to Presque Isle Health Center - The County — Jan 22, 2026
- Raymond Howard, MD, Joins MaineHealth Primary Care and Walk-in Care Belfast | MaineHealth — Sep 1, 2025
- Elizabeth Maas, APRN, CNP - Family Medicine - Aspirus Medical Group Provider — Sep 15, 2025
- Dr. Elizabeth A Husted, MD - Woodbury, MN - Family Medicine - Schedule Appointment — May 2, 2026
- Dr. Jessica R Schoonmaker, MD - Newburyport, MA - Internal Medicine — May 28, 2026
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Caribou
Cary Medical Center is a nonprofit hospital and emergency care provider based in Caribou, Maine (HQ: 163 Van Buren Road). Founded in 1924, it offers a wide range of services including maternity, pediatrics, hematology/oncology, cardiopulmonary, diabetes, radiology and women’s imaging, orthopedics, and sports medicine. The center operates five offices in the United States, with its main campus in Caribou. It employs about 108 staff and reports annual revenue around $24.6 million. Contact: (207) 498-3111.
Pines Health Services is a nonprofit community-based physician practice serving Aroostook County, Maine, including Caribou. It offers primary and specialty care across locations in Caribou (Caribou Health Center, Pines Internal Medicine, Pines Orthopedics & Sports Medicine, Cary Cancer Center), Presque Isle, Van Buren, Washburn, and Fort Fairfield. The organization employs about 12 staff (+~5% YoY) and has a sliding fee discount program with billing/insurance assistance. Many Pines providers participate in Cary Medical Center’s medical staff. Pines Health Services was founded in 1981 and is headquartered in Caribou, Maine. Primary Caribou facilities include services at 163 Van Buren Rd and 66 Spruce St, with multiple sister sites nearby.
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