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About

Cary Medical Center is a nonprofit hospital and emergency care provider based in Caribou, Maine (HQ: 163 Van Buren Road). Founded in 1924, it offers comprehensive surgical services as part of its broad care offerings, which include maternity, pediatrics, orthopedics, urology, radiology, rehabilitation, and more. The center operates five U.S. offices, with the Caribou location serving as the main campus. It employs about 108 staff and generates roughly $24.6 million in annual revenue. Contact: (207) 498-3111.

Clinic Type

Surgical Services

Address

Main floor, Cary Medical Center, 163 Summer Street, Caribou, ME 04736

Phone

(207) 498-3111

Email

info@mainechna.org

Opening Hours

Monday–Friday 7:30 AM – 3:00 PM for scheduled surgeries; on-call 24 hours for emergencies

Emergency Care

Yes (on-call 24 hours for emergency surgeries)

Services Offered

  • Surgical Services
  • One Day Surgery
  • Endoscopy
  • Operating Room Suites
  • Post Anesthesia Care Unit
  • Anesthesia
  • Central Sterile Processing Unit

Insurance & Payment

Languages Spoken

FAQs

What are the hours of service for scheduled surgeries?

Scheduled surgeries are performed Monday through Friday from 7:30 AM to 3:00 PM. The surgical staff is on-call 24 hours every day for emergency surgeries.

What Patients Say

Overall sentiment across review platforms: mixed

  • Vivian Health: 4.0 out of 5 stars (7 reviews (from travel healthcare platform))
  • Healthgrades: 69-73% patient recommendation rate (N/A (aggregated rating))
  • U.S. News & World Report: 4 stars out of 5 (N/A (aggregated rating))

Patients praise

  • attentive, compassionate, and professional staff reported in surgical and emergency settings
  • strong focus on patient-centered care and personalized attention for families
  • high institutional safety culture ratings from organizations like Leapfrog Group
  • some patients highly satisfied with surgical outcomes and follow-up care

Common complaints

  • reports of lack of compassion or poor bedside manner with specific providers
  • concerns regarding misdiagnosis or missed warning signs in clinical care
  • some patient feedback regarding long wait times or communication issues with medical staff
  • clinical quality metrics on some hospital review platforms occasionally falling below national averages

"The staff in one day surgery is absolutely amazing. I was very thankful for my team of nurses, doctors and right down to the secretary that checked me in. You all were so amazing, friendly and professional."

Cary Medical Center Patient Testimonial

"I have dealt with Dr. Bawa on more than one occasion and she is nothing short of amazing! She takes her time with you, answers all of your questions and is very good at calming your fears."

Healthgrades Provider Review

"She has absolutely no compassion."

Healthgrades Provider Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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