Northern Light Walk-in Care - Caribou
Urgent Care • Caribou, ME • Since 1983
About
Northern Light Health is a nonprofit, Maine-based health system and the state’s largest integrated care network, operating 21 offices across the U.S. (primarily Maine). Key facts: - Headquarters: Brewer, Maine - Founded: 1983 - Services and scope: hospital system, primary and specialty care, home care, hospice, emergency transport, retirement communities, occupational and population health - Locations: 21 offices in Maine (e.g., Caribou, Brewer, Bangor, Pittsfield) - Employees: over 12,000 in Maine (and 120 listed in some references) - Brand references: also known as EMHS (Eastern Maine Health System) - Website: northernlighthealth.org If you’re specifically looking for Northern Light Walk-in Care in Caribou, this page confirms Northern Light Health’s broader network but does not provide Caribou walk-in center details. For Caribou walk-in care options, search directly for “Northern Light Walk-In Care Caribou” or visit the Northern Light Health site’s locations or urgent care pages to find the nearest Caribou facility, hours, and services.
Clinic Type
Urgent Care
Address
118 Bennett Drive, Caribou, ME 04736
Phone
207-498-3502
hrservicecenter@northernlight.org
Opening Hours
Open every day, 12 pm - 8 pm (Except Thanksgiving and Christmas)
Website
https://northernlighthealth.org/Our-System/AR-Gould-Hospital/Locations/Northern-Light-Walk-in-Care
Emergency Care
Emergency and urgent care available; walk-in care as alternative to emergency room
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What services does Walk-In Care provide?
Treats minor illnesses and injuries; faster and more affordable than emergency room; no appointment needed.
What are the hours?
Open every day, 12 pm - 8 pm (excluding Thanksgiving and Christmas).
What are the hours of operation?
Open every day, 12 pm - 8 pm (12 pm - 8 pm most days; varies on holidays—open daily except Thanksgiving and Christmas according to the site text).
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Google reviews): 3 out of 5 stars (6 reviews)
Patients praise
- Satisfied with providers in some instances
- Courteous and professional service reported by some patients
Common complaints
- Difficulty reaching staff by phone/dropped calls
- Perceived lack of urgency or responsiveness from providers
- Scheduling issues or appointment delays/cancellations
"Have called 3 different numbers to be put on hold about a bill, and the call being dropped after 10 minutes each time."
— Birdeye (user: boss snipes)"I have always been very satisfied with the providers here,won't hesitate to go again."
— Birdeye (user: Anonymous)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- [PDF] Know where to go when you need care - Maine.gov — Oct 15, 2025
- Walk-In Care NP/PA at Northern Light Health - Jobs in Maine — Jul 10, 2026
- Medical Assistant I at Northern Light A.R. Gould Hospital - Jobs — Jun 9, 2026
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Caribou
Cary Medical Center is a nonprofit hospital and emergency department based in Caribou, Maine (founded 1924). It operates 5 offices nationwide within one country, with its headquarters at 163 Van Buren Road, Caribou, ME 04736. The center provides comprehensive services including maternity, pediatrics, orthopedics, oncology/hematology, cardiopulmonary care, radiology and women’s imaging, diabetes care, surgery, rehabilitation, ICU, pharmacy, laboratory, nutrition, and specialty clinics. It employs about 108 staff, generates roughly $24.6 million in annual revenue, and is part of Pines Health Services. Contact: (207) 498-3111.
Pines Health Services is a nonprofit community-based physician practice serving Aroostook County, Maine, including Caribou. It offers primary and specialty care across locations in Caribou (Caribou Health Center, Pines Internal Medicine, Pines Orthopedics & Sports Medicine, Cary Cancer Center), Presque Isle, Van Buren, Washburn, and Fort Fairfield. The organization employs about 12 staff (+~5% YoY) and has a sliding fee discount program with billing/insurance assistance. Many Pines providers participate in Cary Medical Center’s medical staff. Pines Health Services was founded in 1981 and is headquartered in Caribou, Maine. Primary Caribou facilities include services at 163 Van Buren Rd and 66 Spruce St, with multiple sister sites nearby.
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