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Clinic Type

Primary Care

Address

Phone

18005338762

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Primary care
  • Family medicine
  • General checkups
  • Wellness visits
  • Chronic disease management
  • Preventive care

Team

  • Alexander Spring FamilyCare — Location/Center
  • PinnacleHealth FamilyCare Spring Road — Location/Center
  • UPMC Wilson Street Primary Care — Location/Center

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (for UPMC Wilson Street Primary Care): 3.2 out of 5 (9 reviews)
  • UPMC Provider Profile (Dr. Bryan R. Reid): 4.8 out of 5 (47 reviews)
  • UPMC Provider Profile (Jaclyn Kate Williams, PA-C): 4.9 out of 5 (44 reviews)
  • UPMC Provider Profile (Dr. Alexander Spasic): 4.5 out of 5 (7 reviews)

Patients praise

  • Providers are often described as caring, empathetic, and attentive
  • Many patients appreciate thorough explanations and being listened to
  • Some staff members are noted as friendly and welcoming
  • Efficient check-in/check-out processes reported by some patients

"I've just recently switched to Dr Reid and he gives exceptional care and attention... The support staff is just as welcoming, friendly and knowledgeable."

UPMC Provider Profile

"Jackie always asks about my overall health as well as tests or vaccines I should consider getting. She is attentive to any concerns I may have and usually has a good response."

UPMC Provider Profile

"The only thing I hate is that everybody is very concerned with how much time is spent discussing my issues, I feel rushed and then feel like I'm not being heard."

UPMC Provider Profile

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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