Carlsbad - West Dermatology
Dermatology • Carlsbad, CA • Since 2015 • 1 location in Carlsbad locations
About
Summary: West Dermatology is a private medical practice group with 67 offices in the United States, including a location in Carlsbad, California. The Carlsbad address listed is 6010 Hidden Valley Rd, Suite 120, Carlsbad, CA 92011. The practice offers dermatology services across its network and emphasizes patient resources and research support. West Dermatology is headquartered in Newport Beach, CA, was founded in 2015, and operates as a private company with about 97 employees and roughly $140M in annual revenue. For Carlsbad-specific details, you may contact the Carlsbad location at the listed address or reach out to general inquiries via the hub email: thehub@westderm.com.
Clinic Type
Dermatology
Address
Carlsbad, CA
Phone
(760) 884-5990
info@westderm.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
—
Cash, Credit Cards, CareCredit
Languages Spoken
Current Offers
New Patient Offer — Not listed
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Google): 4.6 out of 5 stars (955 reviews)
- Yelp (via Apple Maps): 2.5 out of 5 stars (86 reviews)
- Healthgrades: 1.0 out of 5 stars (1 review)
Patients praise
- Highly praised medical expertise and professional care by doctors and practitioners
- Friendly, compassionate, and knowledgeable nursing and support staff
- Clean, sterile, and organized office environment
- Effective treatment of skin conditions and medical procedures
Common complaints
- Difficulties in scheduling appointments and reaching staff by phone
- Reports of rude staff and poor office administration
- Complaints regarding appointment cancellations
- Some patient dissatisfaction with overall service experience
"Dr. Riley is an outstanding dermatologist; her understanding, compassion coupled with her expertise provide a safe, nurturing treatment environment. The entire nursing staff are kind, professional and efficient."
— Birdeye review"The practitioner that I see is amazing, but it is really arduous and difficult to get an appointment. ... Nobody answers when I call and the online booking system is not user friendly."
— Birdeye review"After three text confirmations and a pre appointment check in. They cancelled my appointment at my appointed time."
— Healthgrades reviewSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Faces of Healthcare 2025: West Derm - San Diego Magazine — Oct 7, 2025
- Faces of Healthcare 2025: Dermatologist Medical Group of North County - San Diego Magazine — Oct 2, 2025
- Dr. Groff's Historic 8th Consecutive Year Win in San Diego's 2025 Best Union-Tribune Readers Poll! - Cosmetic Laser Dermatology Skin Specialists in San Diego — Sep 30, 2025
- Cosmetic Laser Dermatology Named Best Cosmetic Dermatology Practice by San Diego Magazine Readers — Jul 29, 2025
Information sourced from the clinic's website as of July 10, 2026.
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