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About

New Era Physical Therapy (NEPT) is a small medical practice based in Carlsbad, United States. It offers physical and neuro-rehabilitation, industrial health services, objective disability evaluations, aquatic therapy, UV light treatment, and gait lab services for adults and children. The company operates two offices at 615 W Mermod St, Carlsbad, NM 88220. Key details: - Industry: Medical Practices - Headquarters: Carlsbad, United States - Website: nept.us - Aliases: new era physical therapy, red rocket - Phone: 575-200-3470 / 575-200-3465 - Key person: Jared Waits (Owner Clinician) - Workforce: 1 employee - Locations: 2 offices in Carlsbad, NM, USA - Web presence: ~130 monthly visits (high bounce, 1 page/visit) in the US - NAICS/SIC: 62, 621 / 80, 804 If you’re looking for the Carlsbad home location, NEPT serves pediatric and adult patients with a range of rehabilitation and therapy services.

Clinic Type

Physical Medicine & Rehabilitation

Address

615 W Mermod St, Carlsbad, 88220, DE

Phone

575-200-3465

Email

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Opening Hours

7:00am – 6:00pm

Services Offered

  • Physical Therapy
  • Neuro-Rehabilitation
  • Industrial Health Services
  • Gait Analysis
  • Aquatic Therapy
  • UV Therapy
  • DOT, Sports & Immigration Physicals
  • Drugs(Urine & Hair Follicle) & Alcohol Testing
  • Pre & Post Employment Evaluation
  • Return-to-Work
  • Job Performance Analysis (JPA)
  • Travel Vaccinations
  • Pulmonary Function Testing
  • Complete Gait Evaluation
  • Functional Capacity Evaluation
  • Workman's Comp Evaluation
  • Objective Disability Evaluation

Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: No specific star rating or public review count provided on major third-party platforms like Yelp for the Carlsbad, NM location (N/A)

Patients praise

  • Specializes in physical therapy and industrial health services
  • Offers integrated gait analysis and comprehensive care for all ages
  • Provides various occupational health testing such as DOT physicals and drug screenings

Common complaints

  • Lack of readily available public patient reviews or consumer-facing feedback forums for this specific clinic in Carlsbad, NM

"Our mission is to improve the functional outcomes and the quality of life for anyone with any movement disorder, at any age."

— NEPT (New Era Physical Therapy) official website

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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