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About

Carlsbad Medical Center is a private hospital and health care provider based in Carlsbad, New Mexico. Key details: - Industry: Hospitals and Health Care - Location: Headquarters at 2430 W Pierce St, Carlsbad, NM 88220, United States (4 offices nationwide in Carlsbad) - Status: Active; privately held - Size & finances: about 34 employees; annual revenue around $7.8 million - Contacts: main phone numbers include (575) 885-0995 and (575) 887-4100 - Online presence: website carlsbadmedicalcenter.com; LinkedIn: linkedin.com/company/carlsbad-medical-center - Aliases: Carlsbad Medical Center - SIC/NAICS: 80/806 and 62/622 If you’re looking for services or visiting, the Carlsbad location at 2430 W Pierce St is the main hub with additional local offices.

Clinic Type

Primary Care

Address

2430 W Pierce St, Carlsbad, New Mexico 88220, US

Phone

(575) 887-4100

Email

esscontact@chs.net

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

Languages Spoken

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.0/5 stars (1,720 reviews)
  • US News & World Report: 2/5 stars (Patient Experience Score)
  • MedicalRecords.com: 1.9/5 stars (71 reviews)
  • Vivian Health: 3.8/5 stars (21 reviews)

Patients praise

  • Some patients report professional and caring nursing and medical staff
  • Praise for specific doctors for clear communication and expertise
  • Efficiency reported by some patients during specific visits
  • Positive experiences in Labor and Delivery and surgical care reported by some patients

Common complaints

  • High cost of medical services and billing concerns
  • Long wait times in the emergency department
  • Perceived poor cleanliness of facilities
  • Complaints regarding staff communication and attitude
  • Insufficient medical assessments or lack of tests in some cases

"$6,000 for 2.5 hours of care for the flu?? I’d hate to think what the full price is. ... Don’t go here if you can help it."

MedicalRecords.com Reviewer

"Do not recommend. Dirty and literally takes forever no matter what you’re there for. I mostly can’t believe how gross the rooms and halls are and how rude the people working here are."

Birdeye Reviewer

"Dr. Nesterenko was very good with good with keeping me informed. He was honest about what the surgery would or wouldn't do to help my pain."

Healthgrades Reviewer

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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