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Clinic Type

Psychiatry

Address

Carlsbad, NM 88220

Phone

(575) 500-4879

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

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Team

  • Mary Borganelli, LLC, DNP, FNP-BC, PMHNP- — Psychiatric Nurse Practitioner
  • Veronica U Umerah, PMHNP- — Psychiatric Nurse Practitioner
  • Melissa K Bethany, DNP, PMHNP-BC — Psychiatric Mental Health Nurse Practitioner

Insurance & Payment

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Languages Spoken

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FAQs

What services does Mary Borganelli, LLC offer?

Psychiatric medication management, psychotherapy, addiction medication management with combined psychotherapy, and medically managed weight loss programs.

What is the practice structure at Azurite Services?

The practice consists of 4 psychiatric providers and 6 therapists.

Are same-day appointments available?

Yes, same day appointments via telemedicine or in-person.

Do you offer walk-in appointments?

Yes, walk-in appointments are available.

Do you provide crisis intervention counseling?

Yes, crisis intervention counseling is offered.

Do you make home visits for shut-ins?

Yes, home visits are available for shut-ins.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades (Julie Washabaugh, FNP-C): 5.0 star rating (1 review)
  • Birdeye (Carlos A. Olivas, MSN, PMHNP-BC): 5.0 star rating (1 review)
  • WebMD Care (Susan Caley): 5.0 out of 5 average rating (5 ratings)
  • Rehab.com (Carlsbad Mental Health – Villa de Esperanza): 3/5 overall (16 reviews)

Patients praise

  • Providers reviewed were rated highly (e.g., 5/5 on Healthgrades, Birdeye, and WebMD Care)
  • Positive review language included the provider listening to patients

Common complaints

  • Patient complaints about appointment cancellations/no-shows and difficulty getting follow-up care (Rehab.com review text)
  • Negative experiences involving rude front desk/communications barriers (Rehab.com review text)
  • Legal/oversight action alleging Medicaid fraud at a Carlsbad-area mental health center

"“Carlos is the best psychiatrist i’ve seen in carlsbad. he actually listens to his patients.”"

— Birdeye review for Carlos A. Olivas, MSN, PMHNP-BC

"“5 stars. They always cancel. Front dest is insanely rude and does not care about the lives of their customers… I’ve been struggling with suicidal tendencies… then cancel my appointments… No call from them.”"

— Rehab.com review for Carlsbad Mental Health – Villa de Esperanza

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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