American Medical Group
Urgent Care • Carlsbad, NM • 2 (Hobbs and Carlsbad) locations
About
American Medical Group, Inc. provides family medicine and walk-in urgent care in Hobbs, NM (with a second location in Carlsbad, NM). Key details: - Services: family medicine, urgent care, pediatrics, lab/imaging, allergy/immunizations, drug & alcohol testing, occupational medicine, biote hormone treatment, medical cannabis card evaluations. - Locations: Hobbs (2410 N Fowler St, Hobbs, NM) and Carlsbad, NM. - Contact: Ph 575-392-2040 or 575-689-8700; emails bmartinez@amgnm.com, meghanacosta@amgnm.com - Additional notes: Open walk-in urgent care and primary care clinics; lab and x-ray services available; private company with a small workforce. Global web presence shows modest traffic and US-focused audience.
Clinic Type
Urgent Care
Address
Hobbs: 2410 N Fowler St, Hobbs, NM 88240; Carlsbad: 2402 W Pierce St #6A, Carlsbad, NM 88220
Phone
575-392-2040 (Hobbs) / 575-689-8700 (Carlsbad)
meghanacosta@amgnm.com
Opening Hours
Mon–Fri: 7 a.m.–7 p.m.; Walk-ins M–F: 8 a.m.–4 p.m.
Telehealth
Yes—patient portal for check-in and portal access (athenaPatient app)
Services Offered
Technology & Equipment
Insurance & Payment
—
Not all plans listed on site; they work with most major insurances but please call to confirm your specific plan.
Languages Spoken
FAQs
Do you offer walk-in visits?
Yes—walk-in visits are welcome at both locations. Scheduled appointments are also available for certain providers.
Is there a patient portal?
Yes—you can sign in from home via our patient portal for convenience.
What on-site services are available?
In-house laboratory, X-ray, and ultrasound diagnostic services.
Do you offer DOT and non-DOT drug and alcohol testing?
Yes—we offer DOT and non-DOT drug and alcohol testing, including pre-employment screenings.
Do you accept insurance?
Not all plans are listed on the site; they work with most major insurances. Call to confirm.
What physical exams are available?
School, college, sports, general, and workplace physical exams.
Where are you
Hobbs: 2410 N Fowler St, Hobbs, NM 88240 | Phone: 575‑392‑2040; Carlsbad: 2402 W Pierce St #6A, Carlsbad, NM 88220 | Phone: 575‑689‑8700
What are your hours of operation?
Hobbs: Mon–Fri: 7 a.m.–7 p.m.; Sat: 11 a.m.–5 p.m.; Sun: 11 a.m.–3 p.m. Carlsbad: Walk-ins M–F: 8 a.m.–4 p.m.
Do you accept walk-in patients?
Yes—walk-in visits are welcome at both locations. Scheduled appointments are also available for certain providers.
Can I check in from home?
Yes—you can sign in from home via our patient portal for convenience.
Do you have in-house laboratory, X-ray, and ultrasound?
Absolutely. We have in-house laboratory, X‑ray, and ultrasound services for quick diagnostics.
Which insurance plans do you accept?
Not all plans are listed on the site; they state they work with most major insurances. It’s best to call your location to confirm your specific plan.
Is there a self-pay option for uninsured patients?
Yes—reasonable self-pay rates are available. Please contact the office for details.
How can I contact or leave feedback?
Hobbs Fax: 575‑392‑6752 | Email: meghanacosta@amgnm.com; Carlsbad Fax: 575‑236‑1747 | Email: bmartinez@amgnm.com
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Next Ad Agency (Hobbs): 4.4 stars (625 reviews)
- Next Ad Agency (Carlsbad): 4.7 stars (486 reviews)
Patients praise
- Efficient and caring service from certain providers
- Convenient walk-in availability
- Quick turnaround for lab results and medications
- Friendly and attentive staff members reported by some patients
Common complaints
- Long wait times and overcrowding
- Concerns regarding billing practices and upfront payment requirements
- Poor customer service and staff communication issues
- Negative experiences with specific providers or care quality
"Everyone there was excellent from the receptionist, Lance Delong’s assistant, Lab and especially Lance he has been my doctor for along time and he gives 5 star service."
— LocalityBiz Review"I paid the only $90 I had to not be seen ( I had to wait in my car and talk to staff on the phone) then they sent me to get tests, that they wouldn’t do unless I paid over $200 first."
— WebMD Review"first off you will wait up to 8 hours to be seen. with not enough seats in the over crowded waiting room."
— Yelp Review (Carlsbad)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Rebecca E. Chavez, NP - Nurse Practitioner in Hobbs, NM — May 14, 2026
- Dr. Ruben D. Villa, MD - Internal Medicine Physician in Hobbs, NM — May 14, 2026
- Julie Phelps, NP - Nurse Practitioner in Carlsbad, NM — Jun 11, 2026
- Dr. Derik Brown, DPM - Podiatric Foot & Ankle Surgery Specialist in Carlsbad, NM | Healthgrades — May 31, 2026
- 🏥 Multiple Healthcare Jobs Now Hiring in Hobbs, NM - NewsBreak — Jun 28, 2026
Information sourced from the clinic's website as of July 11, 2026.
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