Montage Medical Group, Carmel
Family Medicine • Carmel, CA
About
Montage Medical Group (MMG) is the primary care and specialty care network within Montage Health, a nonprofit, locally owned health system serving Monterey County for over 90 years. MMG offers a range of services through its primary and specialty care providers as part of the Montage Health network, which also includes urgent care (MoGo), orthopedics and sports medicine, wellness programs, Aspire Health Plan, and Ohana youth mental health initiatives. Montage Health emphasizes local ownership, community-focused care, and ongoing investments in healthcare innovations to improve access and quality of care across Monterey County. Major office location related to Montage Health is headquartered at 23625 Holman Hwy, Monterey, CA 93940. For Carmel-specific MMG details, you may need to check the MMG or Montage Health site for Monterey/Carmel–area providers and offices.
Clinic Type
Family Medicine
Address
275 Crossroads Boulevard Suite A Carmel, CA 93923
Phone
Main: 831-718-9701
patientbillinginquiry@chomp.org
Opening Hours
Sunday: Closed; Monday–Friday: 8:00 AM – 5:00 PM; Saturday: Closed
Emergency Care
If you have an urgent question after hours, call to reach our answering service staff and an on-call doctor.
Services Offered
Team
Insurance & Payment
—
Help paying your bill, Cost estimates (billing), Billing and financial counseling, MyChart (billing access), Accepted insurance (financial/resources)
Languages Spoken
FAQs
What services are offered at Montage Medical Group, Carmel?
Psychiatry services, primary care from internal medicine physician or family nurse practitioner.
How can patients access care or appointments?
Tell reception staff when you arrive; you can use MyChart for checking in and communication.
What services are provided at Montage Medical Group, Carmel?
Psychiatry services, or mental and behavioral healthcare that may include therapy, medications, or other treatments; Primary care from an internal medicine physician or family nurse practitioner.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp: 2.9 out of 5 stars (from 144 reviews) (144)
- Montage Health Official Website (for Dr. David Straface): 4.9 out of 5 stars (based on 77 reviews) (77)
- Centers for Medicare & Medicaid Services (CMS) via OurHealthNetwork: 77.9 out of 100 (MIPS Quality Score) (58 scored providers)
Patients praise
- High satisfaction with specific primary care physicians (e.g., Dr. Jill Tiango)
- Positive ratings for individual provider performance (e.g., Dr. David Straface)
- Professionalism of certain administrative staff members
- High quality scores on standardized CMS MIPS metrics
Common complaints
- Long wait times for appointments and during visits
- Poor administrative and office staff customer service
- Difficulties rescheduling appointments
- Perceived lack of care or attention from some providers
- Issues with laboratory services and communication
"Dr. Jill Tiango has been my primary care physician for the last eight years. She's thorough. She's kind she listens to what I have to say."
— Yelp/MapQuest User Review"Good morning, I went to get my blood work done at the lab in Carmel this morning. After waiting an hour, and taking someone in-front of me they finally told me they couldn't take my blood... It was frustrating because they clearly knew ahead of time that they wouldn't be able to do it, yet still had me wait all that time."
— Yelp/MapQuest User Review"I was hoping to find one near where we live. When I scheduled my appointment as a New Patient they made me wait for three months. Then, when the visit date almost arrived I received a call that the doctor was not available and needed to reschedule. Another three months to wait. Im appalled about this experience."
— Patient ReviewSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Dr. Pablo Veliz, MD - Family Medicine Physician in Carmel, CA — Jun 9, 2026
- JOHN OBERT-HONG, MD - MONTAGE MEDICAL GROUP - Yelp — Jul 8, 2026
- Tiongco, Jill - Montage Medical Group in Carmel, CA - Yahoo Local — Jul 7, 2026
- Choosing a path to medical care for urgent health issues | Montage ... — Nov 13, 2025
- Montage Physician Associates | Monterey, CA | Booking - Cortico — Dec 7, 2025
Information sourced from the clinic's website as of July 10, 2026.
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