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Clinic Type

Neurology

Address

4217 Marsh Ridge Road, Suite 120, Carrollton, Texas 75010

Phone

972-306-6300

Email

staff@thebrainmd.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Neurology
  • Sleep Medicine
  • Nerve conduction studies
  • EMG (electromyography)
  • EEG (electroencephalography)
  • Sleep apnea evaluation
  • Narcolepsy evaluation

Technology & Equipment

  • Nerve conduction studies (NCS)
  • Electromyography (EMG)
  • Electroencephalography (EEG)
  • Sleep studies

Insurance & Payment

Languages Spoken

FAQs

What services does the clinic provide?

Neurology and sleep disorder evaluation and treatment, nerve conduction studies and electromyography (NCS/EMG), in-office electroencephalography (EEG), and sleep medicine. The Sleep Center is accredited by the American Academy of Sleep Medicine.

Awards & Accreditations

  • ACCREDITED Sleep Center by American Academy of Sleep Medicine
  • ACCREDITED by American Academy of Sleep Medicine

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • BirdEye: 4.4/5 (280 reviews)
  • Yelp: Not explicitly rated, described as negative (15 reviews)
  • WebMD Care: 4.0/5 (39 ratings (Dr. Alpa Shah))

Patients praise

  • Some patients have reported the staff as caring
  • General online rating platforms like BirdEye reflect a 4.4/5 rating, suggesting mixed but occasionally positive experiences across a large review volume

Common complaints

  • Unprofessional, rude, and argumentative behavior from providers, specifically Dr. Alpa Shah
  • Poor listening skills and lack of compassion from medical staff
  • Concerns regarding organization and clinical office interactions

"Dr. Shah is rude, unprofessional & argumentative. I've never seen a doctor be rude to their staff. She is Horrible. No thank you."

Yelp

"I've never seen a doctor with worse listening skills... She interrupts constantly, making it clear your answers really weren't important, anyway."

WebMD Care

"I found Dr Shah and her staff to be very caring and"

WebMD Care

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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