Texas Health Family Care in Carrollton at 3020 East ...
Primary Care • Carrollton, TX • Since 2011
About
Here’s a concise summary tailored to your query: - Texas Health Physicians Group (THPG) is a nonprofit medical group providing primary care and specialty services across North Texas, with multiple offices including in the Dallas–Fort Worth area. - THPG is headquartered in Arlington, TX, founded in 2011, and employs around 609 people. - Main contact: 800-916-8080 or 972-981-7589. The Carrollton address you mentioned (3020 East … Carrollton) is not confirmed among the THPG offices in the provided information. - Website: texashealth.org/thpg for more location details and services.
Clinic Type
Primary Care
Address
3020 East Hebron Parkway, Ste A100 Carrollton, TX 75010-4457
Phone
972-492-2776
TexasHealthResources@TexasHealth.org
Opening Hours
Mon - Fri 8 a.m. - 5 p.m. / Sat - Sun Closed
Website
https://www.care.texashealth.org/thpg/family-care-3020-east-hebron-parkway-suite-a-100-carrollton
Telehealth
Get Care Now
Emergency Care
No emergency services specified
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours for Texas Health Family Care in Carrollton?
Mon - Fri 8 a.m. - 5 p.m.; Sat - Sun Closed
Social Media
Photos




What Patients Say
Overall sentiment across review platforms: mixed
- DataLog24 / bdir.in: 3.5/5 (13)
Patients praise
- Patients report positive experiences with specific doctors like Dr. Burbano and Dr. Jalal
- Physicians are described as attentive and thorough
Common complaints
- Long wait times
- Poor front desk customer service
- Communication issues regarding prescriptions
- Billing errors
- Administrative staff competency concerns
"Dr. Burbano is my family Dr. and I love this man. He spends all the time in the world with me explaining everything."
— Yelp review via MapQuest"You make an appointment for 11am and you're seen at 3pm. I will never come here again. Horrible front desk customer service, lots of billing errors."
— Yelp review via MapQuest"I agree with everything that everyone has posted before me. Dr. Burbano is a wonderful doctor, but one doctor does not make a good medical practice. It takes competent staff who know the answers..."
— Yelp review via MapQuestSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Texas Health Family Care | 2026 Top Docs | Living Magazine — Apr 30, 2026
- Lauren P. Mullins, PA - Physician Assistant in Carrollton, TX — May 14, 2026
- Two Texas Health clinics to transition to Palm Primary Care March 1 — Feb 24, 2026
- Top 10 Best Walk In Clinic No Insurance Near Irving, Texas - Yelp — May 18, 2026
- Dr. Eric C. Hames, MD - Family Medicine Doctor in Fort Worth, TX — May 10, 2026
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Carrollton
Family Medicine Associates of Texas, P.A. is a private primary care medical practice based in Carrollton, TX, founded in 1988. They offer primary care services including injectables, physicals, and clinical studies across four Carrollton-area offices (all at or near 4333 N Josey Ln, Carrollton, TX 75010). Key details: - Industry: Medical Practices / Primary care - Headquarters: Carrollton, Texas - Annual revenue: ~$24.26M - Workforce: 2 employees (as reported) - Contact: main lines include 972-394-8844, 972-492-9248, 469-535-7200, 469-535-7257 - Website: texasmedicine.com If you’re seeking a primary care practice in Carrollton, this clinic operates under the name Family Medicine Associates of Texas and provides routine primary care services in the Carrollton area.
Tanner Health System is a nonprofit regional healthcare provider based in Carrollton, Georgia, serving west Georgia and east Alabama since 1949. It operates multiple facilities, including Tanner Medical Center/Carrollton (201 beds) and Tanner Medical Center/Villa Rica (40 beds), Higgins General Hospital in Bremen (25 beds), Tanner Medical Center/East Alabama in Wedowee (15 beds), and Willowbrooke at Tanner (92-bed behavioral health). The system offers a range of services such as Tanner Cancer Care, Heart Care, Urgent Care, Women's Care, Occupational Health, Advanced Wound Center, Home Health, and Hospice Care. It employs about 967 staff and generates roughly $947 million in annual revenue. For primary care specifically in Carrollton, Tanner likely provides affiliated general practice clinics under the Tanner Medical Group in Carrollton, including administration at 705 Dixie Street. Contact: 770-812-9666.
Physicians Care Group of West Georgia (PCG of West Georgia) is a small, multi-specialty medical practice based in Carrollton, GA. Founded in 1995, it provides primary care, pulmonology, and sleep medicine services. The practice operates three offices in Carrollton, with key contact: appointments@pcgofwestga.com and phone 770-834-3351. The company has a lean staff (3 employees) and a focus on family/primary care within the broader medical group. Web presence shows strong local traffic (monthly visits ~5.6K) and a low bounce rate, primarily serving patients in the United States.
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