Carrollton - CareNow Urgent Care
Urgent Care • Carrollton, TX • 1 location in Carrollton (Dallas/Fort Worth area) locations
About
CareNow Urgent Care in Carrollton is part of the CareNow network (owned by HCA Healthcare). The clinics provide walk-in urgent care for minor illnesses and injuries, offer on-site x-ray, flu shots, sports physicals, and occupational medicine. Most locations are open seven days a week with extended hours and online check-in to reduce wait times. CareNow emphasizes experienced providers across family, emergency, and internal medicine, serving the Carrollton area as part of a nationwide network of over 200 urgent care clinics. Contact: (972) 745-7500; headquarters in Coppell, TX.
Clinic Type
Urgent Care
Address
1017 W Hebron Pkwy, Carrollton, TX 75010
Phone
(972) 939-9495
uccmedicalrecords@hcahealthcare.com
Opening Hours
See full hours
Services Offered
Technology & Equipment
Insurance & Payment
We accept most major healthcare insurance plans
self-pay, major insurance plans (accepted), Insurance
Languages Spoken
Pricing
Current Offers
New patient offer
FAQs
Do you treat children?
We treat children older than 3 months of age.
What ages does CareNow Carrollton treat?
The page notes CareNow Urgent Care treats children but specifies the facility can treat minor illnesses and injuries; no specific age limit beyond “children older than 3 months of age” is stated for insurance acceptance.
Do you offer on-site X-rays?
Yes, CareNow Urgent Care Carrollton provides X-rays on-site.
Do you provide stitches for minor lacerations?
Yes, stitches for minor lacerations are available.
Do you offer weight-loss management programs?
Yes, CareNow clinics offer evidence-based medical weight-loss management with nutrition and exercise guidance.
Is there coordination with other healthcare providers?
CareNow can coordinate care with nearby affiliated partner Medical City Healthcare or any healthcare provider you choose.
Do you offer DOT exams?
Yes, DOT exams are offered; walk-ins are welcome.
What are the contact details for this clinic?
Phone listed: (972) 939-9495; address: 1017 W Hebron Pkwy, Carrollton, TX 75010.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp/Apple Maps/MapQuest aggregated ratings: Approximately 2.5 to 2.6 out of 5 stars
- Facebook: 78% recommend (82 reviews)
Patients praise
- Clinical staff (doctors, nurses, technicians) described as kind, knowledgeable, and thorough
- Convenience of online appointment booking when the system functions correctly
- Prompt and efficient service reported by some patients during specific visits
Common complaints
- Long wait times, even with online check-in/appointments
- Inconsistent front desk service, including reports of rude or unhelpful staff
- Frustrations with the online check-in system not syncing with on-site processes
- Issues with insurance acceptance and billing accuracy
- Occasional communication delays regarding lab results or prescriptions
"I dealt with 4 different practitioners who helped me on my visit here and each one was incredibly kind and helpful."
— Yelp review via MapQuest"By the time, my son started running a fever. We started looking for other real "Urgent" care clinics... 4~5 hours of delayed medical service and waiting without notification is not the definition of urgent care."
— OpenGovCA review"They charged my card twice and voided one of the transaction. I’ve been battling them to get my money back... All they are doing is pointing fingers at everyone."
— Unilocal reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- The Colonnade at Willow Bend | Apartments in Plano, TX — Apr 17, 2026
- Medical City expands with purchase of Bartonville clinic - Cross Timbers Gazette | Southern Denton County | Flower Mound | News — Feb 27, 2026
- Medical City Healthcare buys two CommunityMed urgent care centers in Prosper | Community Impact — Feb 3, 2026
- Deborah Wayman — Apr 16, 2026
- Kendra Samples, Recognized By America’s Best In Medicine, Is Center Manager II At CareNow Urgent Care With 20+ Years Experience - IssueWire — Mar 4, 2026
Information sourced from the clinic's website as of July 11, 2026.
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