Hancock County - Illinois Department of Healthcare and Family Services
Behavioral Health • Carthage, IL • Since 1997
About
Summary: - The Illinois Department of Healthcare and Family Services (HFS) is the state government agency that administers Medicaid health coverage and child support services in Illinois. - It operates through two main divisions: Medical Programs (Medicaid) and Child Support Services. The Office of Inspector General is independent and reports to the governor. - HFS is headquartered in Springfield, Illinois (established in 1997). The current director (as of 2022) is Theresa Eagleson. - Role for Hancock County/Carthage: HFS handles Medicaid eligibility and enrollment for residents, plus child support services. If you are seeking Hancock County-specific information (e.g., local office locations, contact details, or case assistance in Carthage), you would typically contact HFS or visit their Illinois state site for office locator and services.
Clinic Type
Behavioral Health
Address
607 Buchanan Carthage, IL 62321-1473
Phone
217-357-3176
hfs.dcssconnect@illinois.gov
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: negative
- MyCaringPlan: 4.2 out of 5 (51 reviews)
- U.S. News & World Report (Home Health Rating): 3 out of 5 (not explicitly stated)
Patients praise
- The Hancock County Health Department, which operates in the same community and is sometimes associated with public services, has received positive ratings for its home health services, with a 4.2 out of 5 rating on some platforms.
Common complaints
- Statewide audit findings for the Illinois Department of Healthcare and Family Services (HFS) indicate systemic issues, including weaknesses in information technology controls, eligibility determination processes, and provider enrollment revalidations.
"The Department of Healthcare and Family Services (HFS) and the Department of Human Services (DHS) (collectively, the “Departments”) had weaknesses in the information technology (IT) and security controls... failed to perform revalidations required for ongoing provider enrollment."
— Illinois Auditor General Reports (FY23/FY24)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Home - Memorial Hospital, Carthage IL — Jan 14, 2022
- Sen. Anderson & Rep. Hammond to host free Senior Expo Wednesday, July 8 – Muddy River News — Jul 4, 2026
- Memorial Hospital offers summer Community Health Screening July 23 | Hancock County Journal-Pilot | mississippivalleypublishing.com — Jun 24, 2026
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in Carthage
Summary for user query: HOME | mhcwi Carthage - Mental Health Centers of Western Illinois (MHCWI) is a nonprofit mental health provider with 6 offices nationwide (all in the United States), including a location in Carthage, Illinois. - Carthage presence: MHCWI operates an outpatient counseling/MHC program in Carthage and has historically run youth-focused services, including opportunities to work with area students at local schools. - Organization overview: Private nonprofit in the Mental Health Care industry, headquartered in Mt. Sterling, IL. Mission focuses on cost-effective, person-centered mental health services delivered by qualified staff. - Contact and location cues: Carthage location is part of MHCWI’s six-footprint offices; main contact channels include general inquiries at contactmhcwi@mhcwi.org and phone numbers such as 1-217-285-4930 and +1 (217) 773-3325. - Additional context: Headquarters is 700 SE Cross Street, Mt. Sterling, IL 62353. Other listed offices include Pittsfield and additional Carthage-related sites in the area. If you’re looking specifically for the Carthage home page or local services, the MHCWI site is mhcwi.org, and you can reach the Carthage/ Hancock County program via the main contact channels.
Summary: Memorial Hospital in Carthage, IL is a nonprofit Critical Access Hospital offering a broad range of medical services and seven clinics (Memorial Medical Clinics). It provides emergency care and extensive outpatient/clinic services across specialties including family medicine, gynecology, dermatology, oncology, cardiology, neurology, pulmonology, pediatrics, orthopedics, and more. The facility operates multiple locations across Illinois, with its headquarters in Carthage. While the provided highlights emphasize general care, specific mention of dedicated Behavioral Health Services is not listed among the highlighted programs. If you need details on behavioral health offerings, consider contacting the hospital directly or visiting their clinics for Behavioral Health or Mental Health services.
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