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CoxHealth Locations - Carthage - The CoxHealth network is headquartered in Springfield, Missouri, with multiple U.S. offices. - The provided locations list shows CoxHealth offices primarily in Missouri, including Monett, Branson, and Springfield. There is no dedicated Carthage location listed in the provided data. - If you’re seeking Carthage-specific CoxHealth services or addresses, this page does not include a Carthage site. You may want to visit the CoxHealth locations page or contact CoxHealth for confirmation of any Carthage presence.

Clinic Type

Occupational Medicine

Address

3801 S National Ave, Springfield, MO 65807, US

Phone

4172693000

Email

workcomplete@coxhealth.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Occupational Medicine
  • Workers' compensation
  • Virtual Visits
  • Occupational Medicine clinic
  • injury assessment
  • care coordination
  • compliant with workers' compensation law
  • corporate injury management

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: 2.1 out of 5 stars (based on 52 reviews) (52 reviews)
  • ComplaintsBoard: 1.0 out of 5 stars (based on 10 complaints) (10 complaints)

Patients praise

  • High patient recommendation rates for certain facilities
  • Recognition for outstanding patient experience at some regional locations
  • Some individual providers noted for excellent, caring, and efficient treatment

Common complaints

  • Difficulty resolving billing errors and insurance coverage disputes
  • Operational inefficiencies and administrative delays (e.g., related to new EHR systems)
  • Concerns regarding office staff professionalism, communication, and responsiveness
  • Reports of long wait times and issues with appointment management
  • Instances of perceived unprofessional or insensitive interactions with medical providers

"When you’re there for help, and you feel like you’re getting excuses and dysfunction — frustration that has absolutely nothing to do with you or patient care — it’s not really a patient problem. It’s a management problem that’s flowing over and affecting the patient and their care."

Patient experience report regarding recent system transition (KY3, 2026)

"Consumers contacting BBB about Cox Health primarily allege difficulty resolving billing errors, some of which include being told a service was covered by insurance when it was not or being charged for free COVID-19 tests."

Better Business Bureau summary of complaints

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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