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About

Summary: - Freeman Health System is a nonprofit hospital network based in Joplin, Missouri, with two main campuses in Joplin and a satellite facility in Neosho (part of the Ozark Center). It operates as a large, locally owned health system established in 1925. - The network includes Freeman West (the largest hospital, a 339-bed teaching hospital with a 41-bed ICU) and is the region’s largest employer with over 3,000 staff across facilities. - Services span emergency/urgent care, bariatric surgery, behavioral health, cancer care, dermatology, diabetes, heart and vascular care, pulmonary/lung care, men’s health, orthopedics & sports medicine, and neurology, among others. - The system employs roughly 937 people at the time of reporting and generates about $655 million in annual revenue. - Address/locations relevant to Carthage: Freeman primarily operates in Joplin and Neosho, MO, with multiple Joplin sites; there is no explicit Carthage facility listed in the provided highlights. If you’re seeking Freeman Health System care specifically in Carthage, you may want to check Ozark Center’s reach or nearby Freeman locations in Joplin or Neosho for services or referral options. If you need, I can look up Carthage-specific Freeman services or nearby Freeman locations for direct care.

Clinic Type

Rehabilitation Services

Address

1500 South Case Street, Carthage, Missouri 64836

Phone

417.359.5948

Email

CommunityHealth@freemanhealth.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Cardiac care
  • Orthopaedics & sports medicine
  • Physical therapy
  • Occupational therapy
  • Occupational medicine
  • Laboratory services
  • X-ray
  • OccuMed
  • Workers' compensation injury treatment
  • Physical exams
  • DOT physicals
  • Audiograms and vision exams
  • Drug and alcohol testing

Technology & Equipment

  • X-ray
  • Laboratory services

Insurance & Payment

Languages Spoken

FAQs

What services are offered at Carthage Neighborhood Care?

Cardiac care, Orthopaedics & sports medicine, Physical therapy, Occupational therapy, Occupational medicine, Laboratory services, X-ray

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 3.3 out of 5 stars (3 reviews (Ozark Center - Carthage))
  • RateMDs: 1.0 out of 5 stars (1 review (Freeman Health Systems overall))

Patients praise

  • Convenient access to specialized services for some patients
  • Some providers receive recognition for patient experience at affiliated locations

Common complaints

  • Complaints regarding long wait times in the emergency room
  • Concerns about rude, condescending, or unhelpful staff behavior
  • Allegations of discriminatory practices, including ADA non-compliance regarding service animals
  • Formal government settlements related to violations of patient dumping statutes (EMTALA)
  • Reports of poor communication and perceived staff incompetence

"My husband was hurting so much but they made him sit in the waiting room at the er for over 5 hours that is ridiculously."

Customer Lobby review for Freeman Health System

"It's fast and convenient for me to see my psychiatrist here in town and the people that work there are great"

Birdeye review for Ozark Center - Carthage

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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