Duke Primary Care Waverly Place - Cary Family and Internal Medicine
Family Medicine • Cary, NC
Clinic Type
Family Medicine
Address
540 New Waverly Pl Suite 200 Cary, NC 27518-7422
Phone
919-954-4159
DHLNFinancialassist@duke.edu
Opening Hours
Mon–Fri 8:00 AM – 5:00 PM (as per typical schedule excerpt; exact hours may vary by day)
Services Offered
Technology & Equipment
Insurance & Payment
Duke Health contracts with most major health insurance carriers; verify with your insurer before scheduling.
Insurance, Self-pay, Duke Financial Assistance - paying for care, Financial assistance program
Languages Spoken
FAQs
What services are offered at Duke Primary Care Waverly Place?
Internal Medicine and General Family Medicine for adults; Family Medicine for infants, children, and adolescents; preventive care, physical exams, immunizations, chronic disease management, diabetes education, women’s health care, and more.
Annual physical exams
Family doctors and nurse practitioners provide routine care for children, teens, and adults, including annual physical exams.
Preventative care and diagnostics
Preventative care services and diagnostic testing are offered as part of routine visits.
Smoking cessation
Smoking cessation counseling and programs are available.
Sick visits for illnesses like flu, cold, sinus infections, and sore throats
Same-day or next-day sick visits are available for acute illnesses.
Immunizations, including annual flu and other vaccinations
Immunizations are provided, including the annual flu vaccine.
Chronic disease management, including high blood pressure and high cholesterol
Chronic disease management is available through regular visits and care plans.
Diabetes education and nutrition counseling recognized by the American Diabetes Association
Diabetes education and nutrition counseling are offered and ADA-recognized.
Women's health care and gynecological screenings, including PAP smears
Women’s health services and Pap smears are provided.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 3.5 out of 5 stars (72 reviews)
- Yahoo Local: 2.5 out of 5 stars (18 reviews)
Patients praise
- Some patients report receiving exceptional care from specific doctors and providers
- Positive experiences with medical staff being kind and helpful in certain instances
- Convenient location and facilities, including in-clinic lab and x-ray services
- Availability of same-day appointments for acute illnesses reported by some patients
Common complaints
- Difficulties with the billing and insurance department, including unexpected charges for preventive care visits when medical questions are asked
- Difficulty in scheduling appointments in a timely manner
- Concerns regarding staff communication and professionalism, including administrative staff competence
- Some patients feel the medical care is rushed or impersonal, described as assembly-line doctoring
- Reports of doctors not adequately listening to patient concerns
"I love my doctor and would give her very high marks (5 stars), but it's nearly impossible to get an appointment to see her in a timely manner."
— Bippermedia reviews"She does not come off as a caring physician, but rather lacks warmth and I feel like a part of 'assembly-line' doctoring whenever I have an appointment."
— Birdeye reviews"It is a nice location. Everyone working here is super nice and helpful. Met my needs and more."
— Yahoo Local reviewsSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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