Behavioral Health Outpatient Office - Wake County (Cary) - Monarch
Mental Health • Cary, NC • Since 1958 • 5 in Wake County (Cary location is one of five in Wake County) locations
About
Summary: Monarch is a North Carolina nonprofit health and human services provider offering comprehensive behavioral health and related supports. While the main site highlights Monarch’s statewide programs, accreditation, and large scope of services for intellectual/developmental disabilities, mental illness, and substance use disorders, it does not detail a specific “Behavioral Health Outpatient Office” in Wake County (Cary). If you’re seeking the Monarch Cary outpatient behavioral health location, consider visiting MonarchNC.org for office locations or contacting their Albemarle headquarters for guidance on Cary-based services and scheduling.
Clinic Type
Mental Health
Address
300 Ashville Avenue, Cary, NC 27518, USA
Phone
(919) 650-3325
—
Opening Hours
Monday, Tuesday and Friday, 8 a.m. – 5 p.m. (Office closed for lunch 12 p.m. – 1 p.m.); Open Access walk-ins end at 3 p.m. daily
Services Offered
Insurance & Payment
—
Languages Spoken
—
FAQs
Open Access for same day services
Open Access for same day services (as part of the outpatient offerings).
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Google Business Profile (cited via Treatment Seekers): 4.1 out of 5 stars (Approximately 75 reviews)
Patients praise
- Professional and compassionate clinical staff
- Efficient same-day assessment process reported by some users
- Trauma-informed, respectful, and patient-centered approach to care
- Effective medication management and therapy outcomes for some patients
Common complaints
- Difficulty with scheduling and long wait times for appointments
- Challenges in reaching staff by phone and lack of follow-up communication
- Frustration with insurance or residency requirements causing last-minute appointment cancellations
- Reports of feeling dismissed or "waitlisted" without further contact
"I have been to several facilities in the past, but this is the first place where I feel seen, heard and cared for as a person, not just treated as a patient."
— Monarch official website testimonial"After doing the first assessment, they told us she would be waitlisted for a therapist and we never heard back. 6 weeks and 3 phone calls later, still no change..."
— BirdEye patient reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Tailored Care Management Services: Stacey Price Continues on the Road to Recovery - Monarch — Feb 2, 2026
- Child mental health center in Cary expands | NC Health News — Oct 15, 2025
- NC mental health nonprofit expands as families struggle to find care for kids - NC 211 — Oct 15, 2025
- Daniel Fish, MD - LifeStance Health — Oct 3, 2025
- Monique Coney, PMHNP - Nurse Practitioner in North Carolina - LifeStance Health — Oct 15, 2025
Information sourced from the clinic's website as of July 11, 2026.
More mental health clinics in Cary
Cary Behavioral Health is a private psychiatry and behavioral health provider based in Cary, NC, offering specialized services in TMS (transcranial magnetic stimulation), ketamine therapy, addiction psychiatry, and general behavioral health. The practice accepts new patient appointments and a wide range of major insurance plans. It operates four offices in Cary, NC, and lists four employees with an annual revenue of about $25.4 million. Contact numbers: (919) 466-7540 and 1-919-467-7667. Website: cbhofcary.com.
Comparing your options?
See other mental health clinics in Cary, or search the full directory by insurance, ratings, and more.