Duke Primary Care Waverly Place - Cary Family and Internal Medicine
Primary Care • Cary, NC
Clinic Type
Primary Care
Address
540 New Waverly Pl Suite 200 Cary, NC 27518-7422
Phone
919-954-4159
DHLNFinancialassist@duke.edu
Opening Hours
Mon-Fri 8:00 am–5:00 pm; Sat/Sun Closed
Telehealth
Available
Emergency Care
Available for medical questions/concerns 24/7 via contact with practice
Services Offered
Technology & Equipment
Team
Insurance & Payment
Duke Health contracts with most major health insurance carriers; verify with insurer prior to scheduling. If uninsured, financial assistance available.
Credit card, Health insurance, Self-pay, Insurance, Financial assistance programs
Languages Spoken
FAQs
What services are offered at Duke Primary Care Waverly Place?
Primary care, family medicine for adults and children, preventive care, immunizations, chronic disease management, diabetes education and nutrition counseling, women's health care, and other primary care services.
Schedule an appointment with our primary care doctors in Cary.
Same day appointments are often available for new and established patients with acute illnesses.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 3.5/5 (72 reviews)
- Yahoo/Yelp/Apple Maps aggregate: 2.5-2.6/5 (18 reviews)
- Healthgrades: Not explicitly rated out of 5, but 15 ratings are mentioned (15 ratings)
Patients praise
- Nice and clean facilities
- Convenience of having x-rays and blood work done on-site
- Some patients express high satisfaction with specific doctors despite administrative challenges
Common complaints
- Billing and insurance issues, including unexpected charges for preventive care visits
- Difficulty scheduling appointments in a timely manner
- Perceived lack of attentiveness or bedside manner from certain providers
- Administrative staff described by some as incompetent or unprofessional
"I love my doctor and would give her very high marks (5 stars), but it's nearly impossible to get an appointment to see her in a timely manner."
— Bippermedia reviews aggregation"Avoid - they will always find ways to bill you for costs that you didn't know you were signing up for... If you then ask a question, you will be charged for an 'office visit'. Totally shady!"
— Bippermedia reviews aggregationSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Cary
Generations Family Practice is a primary care and family medicine clinic with offices in Cary, NC (plus Magnolia, TX). They offer telehealth, a patient portal, and wellness services, along with information on insurance and payment options. The Cary location includes 1021 Darrington Dr Ste 101. The practice emphasizes personalized care, considering patients’ family and social contexts in preventive medicine. Contact: info@generationsfamilypractice.com; phone numbers include 919-852-3999 and 919-378-9114. Overall, it operates as a private medical practice with a focus on accessible primary care and modern patient services.
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