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Clinic Type

Urgent Care

Address

Duke Health Cary, 100 Duke Health Cary Pl Suite 110, Cary, NC 27519-6759

Phone

919-385-4855

Email

myRESEARCHpartners@duke.edu

Opening Hours

Clinic Hours (Reservations May Be Required After 7 PM) as per page; exact hours not fully legible in excerpt

Telehealth

Duke Virtual Primary and Urgent Care Visits Available

Emergency Care

Not for emergencies; go to emergency department for true emergencies

Services Offered

  • Urgent Care
  • Lab work and X-rays on-site
  • Virtual visits
  • My Duke Health portal
  • Appointments not required (walk-ins)
  • Interpreter services
  • Free Wi‑Fi
  • GoCary trip planning assistance
  • Free accessibility services

Technology & Equipment

  • My Duke Health (Duke MyChart)
  • GoCary integration
  • Video-remote interpretation devices

Team

  • Duke Urgent Care Cary — Clinic location

Insurance & Payment

  • Most major health insurance carriers and transplant networks (listed in page)
  • Aetna
  • Ambetter
  • Blue Cross Blue Shield
  • Blue Options
  • Blue Select
  • Cigna
  • Medicaid
  • Medicare
  • Tricare/VA
  • UHC

Duke Health contracts with most major carriers; verify in-network before scheduling; out-of-pocket may be higher if not in network

Insurance, Self-pay, Cash, Credit Card, Medical Financing (if available), Payment plans may be offered by Duke Health financial services

Languages Spoken

  • English

FAQs

What services are available at Duke Urgent Care Cary?

Urgent care, on-site lab work and X-rays, virtual visits, online patient portal, walk-ins welcome.

What are the clinic hours?

Mon-Sun 8:00 am-8:00 pm (Reservations may be required after 7 PM)

What is the address and how can I reach the clinic?

Duke Health Cary, 100 Duke Health Cary Pl, Suite 110, Cary, NC 27519-6759; Phone: 919-385-4855

What illnesses and injuries are treated?

All minor illnesses and injuries such as allergic reactions, burns, cuts, dehydration, flu symptoms, minor trauma, infections, sore throat, sprains, and UTIs

Is virtual urgent care available?

Yes, Duke Virtual Primary and Urgent Care Visits are available via My Duke Health

Do you accept my insurance?

Duke Health contracts with most major carriers; verify with insurer prior to visit.

Awards & Accreditations

  • Duke Health Cary Urgent Care recognitions (not specified)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Various platforms (e.g., Apple Maps, BestProsInTown): 3.3/5 (101 (BestProsInTown))

Patients praise

  • professional, kind, and friendly staff members
  • spacious and clean facility environment
  • convenience of on-site lab work and X-ray services
  • efficient care during off-peak times

Common complaints

  • long wait times, even with appointments
  • reports of dismissive or rushed doctor interactions
  • concerns regarding insufficient staffing levels
  • perceived lack of clear communication from management about delays

"I was having a terrible sick day, but it got better under the care of Dr. James Liang... He was very compassionate and kind! I left feeling like all of my questions were answered."

Loc8NearMe review (February 2026)

"Extremely long wait time in urgent care. I had an appointment but still over 2 hours. BTW, it’s was not super crowded just that they are probably understaffed operating with a PA and couple of nurses."

LocalityBiz review (Martha Forbes)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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