Banner Health Clinic: Primary Care in Casper
Primary Care • Casper, WY • Since 1911
About
Banner Health Clinic: Primary Care in Casper refers to Banner Wyoming Medical Center in Casper, WY. Key details: - Part of Banner Health; formerly Memorial Hospital of Natrona County - Non-profit hospital with primary campus in Casper (HQ) and another campus in Casper; total of 4 offices in the U.S. (Casper area) - Services include comprehensive hospital care with patient resources, dining options, and price transparency - Emergency department: Level II Trauma Center - Beds: 249 - Founded: 1911; Private ownership under Banner Health; nonprofit status - Contact: main lines and info@wyomingmedicalcenter.org - Location: 1233 E. 2nd Street, Casper, WY 82601 (HQ) If you’re specifically seeking primary care clinics, Banner Wyoming Medical Center operates as the Casper-area Banner Health facility with primary care services tied to its network. For exact primary care clinic locations, scheduling, and physician listings, visit wyomingmedicalcenter.org or contact their main lines.
Clinic Type
Primary Care
Address
3632 American Way, Suite A, Casper, WY 82604
Phone
(307) 234-6765
Privacy@BannerHealth.com
Opening Hours
Monday–Friday: 7:00 a.m. – 6:00 p.m.
Services Offered
Team
Insurance & Payment
Most major insurance accepted. Please check your own plan for details.
Pay portion at time of visit, Visa, MasterCard, American Express, Discover
Languages Spoken
—
Pricing
FAQs
What services are offered at Banner Health Clinic, Primary Care in Casper?
Health care for existing medical needs, preventative care including screenings and vaccinations, sports physicals, planning of care for chronic conditions, coordination of care with medical and surgical specialists, and Coumadin clinics.
What services does Banner Health Clinic provide as primary care?
Banner Health Clinic’s primary care providers specialize in the evaluation, diagnosis and treatment of patients from birth to old age.
What is the accepted payment method policy?
We ask that you pay your portion of the bill at the time of your visit. We accept Visa, MasterCard, American Express and Discover. Any remaining balance is due within 30 days. Please note: Our locations no longer accept cash or personal checks.
What are the hours of operation?
Location hours: Monday–Friday 7:00 a.m. to 6:00 p.m.; Saturday and Sunday hours not listed.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Banner Health Official Site (Provider: Mary Burke, MD): 4.8/5.0
- Banner Health Official Site (Provider: Gary Ottersbach, PA-C): 4.9/5.0
- Banner Health Official Site (Provider: Tatiana Rupp, NP): 4.8/5.0
- Banner Health Official Site (Provider: Monica Janssen, FNP): 4.9/5.0 (421 ratings)
- Birdeye: 2.4/5.0 (11 reviews)
Patients praise
- High levels of patient satisfaction with specific providers, particularly regarding their attentiveness, kindness, and professionalism
- Recognition of staff (nurses, physicians, receptionists) for being friendly and compassionate
- Clean and efficient facilities, despite high patient volume
- Effective and prompt communication regarding test results from certain practitioners
Common complaints
- Difficulty reaching the clinic via phone, reliance on a call center
- Issues with medication management, including misprescribing or delays in sending prescriptions
- Communication barriers with administrative or reception staff
- Reports of feeling rushed or experiencing impersonal care in some instances
"Doctors are great, but Banner is the absolute worst. You can’t even call the front desk to get anything done just a call center, they constantly misprescribe my medication or don’t send it at all."
— Birdeye User Review"I was extremely pleased with the care I received at Mesa. Their nurse practitioner Angela Booth is very proficient, courteous and prompt. She updated me with the results of two procedures as soon as they became available."
— Loc8NearMe User Review"Monica Janssen is the absolute best physician Banner Health has! Monica Janssen is very professional, kind and takes the time to listen to my worries, concerns, questions, understanding and overall care for my health."
— Banner Health Official Site ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Maxim Salva, Jr., MD - Casper, WY - Internal Medicine - Schedule Appointment — Mar 11, 2026
- Meet Dr. Emily Tutt, Casper's New Family Medicine Physician — Oct 20, 2025
- Dr. Kumari Usha, MD - Casper, WY - Nephrology - Schedule Appointment — Nov 17, 2025
- Riley N. Vasquez, NP - Nurse Practitioner in Casper, WY — May 14, 2026
- Women's health care from adolescence through your golden years - Casper, WY Oil City News — Oct 6, 2025
Information sourced from the clinic's website as of July 11, 2026.
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