United Ambulance Service | Home
Ambulance Services • Castine, ME • Since 1981
About
United Ambulance Service is a nonprofit, Maine-based provider of ground ambulance and EMS-related services. Key points: - Location and reach: Headquartered in Lewiston, Maine, with six offices across Androscoggin County and surrounding areas in Central & Southern Maine (including Auburn, Bridgton). Serves since 1981. - Ownership and leadership: Jointly owned by Central Maine Medical Center and St. Mary’s Regional Medical Center. - Services: Ground ambulance transport, pre-hospital care, and related courses (including occupational/education programs); nationally accredited ground ambulance service. - Size and impact: One of Maine’s largest EMS providers; employs around 22 staff; annual revenue about $11.87 million. - Contact and presence: Active nonprofit status with multiple contact emails and phone numbers; main HQ at 192 Russell St, Lewiston, ME 04240. If you’re seeking home-related information (Castine) specifically, note this service geographically centers in central/southern Maine with offices in Lewiston, Auburn, and surrounding towns, not Castine.
Clinic Type
Ambulance Services
Address
192 Russell St, Lewiston, Maine 04240, US
Phone
(207) 440-2662
HigginsM@unitedambulance.net
Opening Hours
24/7, 365 days a year
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Trustburn: 3.8/5 stars (based on 11 reviews on Trustburn) (11 reviews)
- Yelp/MapQuest: 1/5 stars (1 review)
Patients praise
- professional, compassionate, and efficient care reported by some patients
- quick and responsive emergency services mentioned by some users
- strong organizational accountability and financial health for the nonprofit entity
Common complaints
- inconsistent scheduling and punctuality issues regarding pickups
- reports of unprofessional or incompetent staff experiences
"The level of care and attention I received from United Ambulance was exceptional. The staff was not only professional but also compassionate."
— Trustburn review"Incompetent EMS staff! My mom was having chest pain and could not breathe. She was located on 2nd floor. Staff asked if she could walk and she responded 'I don't know.' She was unsteady and..."
— Yelp/MapQuest review"They have struggled getting my mother in law picked up on schedule they are either early to pick up and drop off 45-60 minutes early at times, other times they are 45-70 minutes late."
— Trustburn reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- RCN America - Maine: United Ambulance earns reaccreditation — Jul 1, 2026
- Kyle Wells - EMS Leader | LinkedIn — May 15, 2026
- Deer Isle, Stonington’s all volunteer Memorial Ambulance Corps pioneers new EMT certification program - Penobscot Bay Press — Aug 21, 2025
- New program trains a Maine island’s EMTs without making them drive to Bangor — Aug 24, 2025
Information sourced from the clinic's website as of July 11, 2026.
More ambulance services clinics in Castine
Summary: Castine Fire Rescue Department is Castine, Maine’s small government-linked public safety agency focused on fire suppression, emergency medical response, incident management, fire prevention, and related education to protect lives and property. It is a volunteer department founded in 1796, headquartered in Castine, with 8 employees (growth of 44% YoY). Services emphasize training, modern equipment, and community safety for Castine and nearby areas. Contact: firedept@castine.me.us; phone lines: (207) 326-8767, 207-326-9465, (207) 326-8711, 207-326-4502.
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