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About

Patient First is a US chain of walk-in urgent care and primary care centers offering urgent care, telehealth, and walk-in services without an appointment. With headquarters in Glen Allen, VA, it operates in multiple states (Virginia, Maryland, Pennsylvania, New Jersey) and provides telehealth options in addition to in-person visits. The organization focuses on treating common outpatient conditions and provides no-appointment diagnosis and treatment at its centers. For Catonsville, MD, expect a local urgent care option under the Patient First banner, potentially offering same-day care, basic diagnostics, and telehealth access as part of its service mix. If you need Catonsville-specific hours or a nearby location, check the Patient First site or call ahead.

Clinic Type

Occupational Health

Address

6333 Baltimore National Pike, Catonsville, MD 21228-3910

Phone

(443) 514-1361

Email

notify@patientfirst.com

Opening Hours

Open 8am - 8pm, 365 days a year

Telehealth

https://www.patientfirst.com/telehealth

Emergency Care

If you are having a medical emergency, please call 911 immediately.

Services Offered

  • Urgent Care
  • Telehealth
  • Walk-In Clinic
  • Primary Care
  • Laboratory testing
  • X-rays
  • Prescription drugs
  • Immunizations
  • Occupational health

Technology & Equipment

  • lab testing
  • X-rays

Insurance & Payment

  • major health insurance plans (not specified)
  • Patient First participates with all major health insurance plans. Please read our list of insurance plans accepted at Patient First in Maryland.

Patient First participates with all major health insurance plans. Please read our list of insurance plans accepted at Patient First in Maryland.

self-pay, insurance reimbursement (where applicable), Insurance

Languages Spoken

FAQs

What are the hours?

Open 8am - 8pm, 365 days a year.

Do you require an appointment?

Walk right in. No appointment necessary.

Walk-in policy

Walk right in. No appointment necessary.

Hours of operation

Open 8am - 8pm, 365 days a year

Awards & Accreditations

  • Best Urgent Care (recognized by 38 publications/organizations)
  • Baltimore Jewish Times – 2025, 2024, 2023, 2022, 2021, 2020, 2019
  • Baltimore Style Readers’ Choice – 2025, 2024, 2023, 2022, 2021, 2020, 2019, 2018
  • Baltimore Sun Top Workplaces – 2025, 2023, 2020, 2019, 2015, 2014
  • Baltimore’s Child – Readers’ Choice Winner 2025, 2024, 2023, 2022, 2021, 2020, 2019
  • The Daily Record Reader Rankings – 2024, 2023, 2022, 2021, 2020, 2019

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Aggregated reviews: 4.0/5 (1,182)
  • Yelp/Local aggregators: Varies (includes a large number of 1-star ratings) (Over 2,500 reviews referenced on some aggregators)

Patients praise

  • Friendly and personable medical and support staff
  • Quick and easy check-in process for some visitors
  • Minimal wait times reported by some patients
  • Efficient diagnosis and care for certain medical conditions

Common complaints

  • Reports of misdiagnosis or lack of effective treatment
  • Dissatisfaction with insurance or billing processes
  • Occasional reports of rushed or impersonal medical staff interactions
  • Technical issues with registration kiosks causing delays

"Everyone was friendly, patient, and prompt with their expert service and diagnosis. All of the medical staff was so friendly and personable."

Patient First reviews (aggregated)

"Don't waste your time here. You're better off staying at home. Couldn't help me with my shoulder pain...at all"

Yelp/Local review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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