Home ExpressCare Urgent Care Centers
Urgent Care • Catonsville, MD • Multiple locations including Quarry Lake, Westminster, others (see locations page) locations
About
Summary: - ExpressCare Urgent Care Centers is a private medical practice network providing urgent care services, headquartered in Bel Air, Maryland. - The company operates 34 offices nationwide, with a listed location near Catonsville, MD (the page highlights Towson, Bel Air, Nottingham, Bowie, and nearby Maryland addresses). Specific Catonsville office not shown in the extracted details. - Key facts: 55 employees; President Jonathan Thierman; Director of Front Desk Operations Susan Diaz; Director of Occupational Health Services Crystal Simpkins. - Website: goexpresscare.com; monthly visits around 32.9K with strong US presence and low bounce rate. - Notable items: Acquired CareSTAT Urgent Care in 2015; multiple Maryland locations; active, privately owned. If you’re seeking a ExpressCare location specifically in Catonsville, MD, this page confirms a network presence in the Baltimore area but does not list a Catonsville address. Consider checking the website’s locations page or contacting the provided numbers (410-569-2441, 410-420-6970, 410-569-2331) for the exact Catonsville office.
Clinic Type
Urgent Care
Address
Not available on page
Phone
Not available on page
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Opening Hours
Daily 8 a.m. – 9 p.m. (Telemedicine 7 a.m. – 9 p.m.)
Website
Telehealth
Telemedicine available 7 days a week from 7 a.m. to 9 p.m.
Emergency Care
Urgent care; no dedicated emergency room mentioned
Services Offered
Technology & Equipment
Insurance & Payment
No insurance? No problem. Self-pay pricing available.
Self-pay, Insurance, Self-pay pricing, Most major insurance
Languages Spoken
Pricing
Current Offers
Book a free consultation (Quarry Lake) — Free
FAQs
Do you accept insurance?
We accept most major insurance plans.
What are your hours?
Open daily from 8 a.m. to 9 p.m., 7 days a week. Hours may be adjusted on major holidays. Telemedicine is available 7 days a week from 7 a.m. to 9 p.m.
What services do you offer?
On-site prescription and lab services in addition to urgent medical treatment; flu shots, work-related injury services, pre-employment and sports physicals, and more. View full list by clicking here.
Do you take walk-ins or reserve a spot online?
You’re welcome to walk in or reserve your spot online for added convenience. A reserved spot is not an appointment but will help you receive care faster.
What are your accepted insurances and how much will my visit cost?
We accept most major insurance plans. Full list available on site. No insurance? Self-pay pricing is available and often less expensive than an ER visit.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- ComplaintsBoard: 2.0 stars (10 reviews)
- Better Business Bureau (BBB): 1 star (Multiple customer reviews)
- Birdeye: 4.4 stars (784 reviews)
Patients praise
- Some patients report prompt check-in experiences
- Occasional praise for specific medical or x-ray staff professional behavior
Common complaints
- Reports of unprofessional and rude staff behavior
- Complaints regarding long wait times and poor front desk service
- Issues with billing practices and unexpected charges
- Concerns regarding medical care quality and misdiagnosis
"The personnel do not how to treat people or how to be professional, nurses and doctors have an attitude problem."
— Better Business Bureau Review"If you care about the wellbeing or health of yourself or your loved ones, Please do not visit this place. The level of disrespect and disregard for human life is disgusting!"
— Birdeye ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- ExpressCare clinic opens in Harford County - Maryland Daily Record — Oct 1, 2025
- ExpressCare announces 1st graduating class from new program - Maryland Daily Record — Dec 15, 2025
- ExpressCare Urgent Care expands in Maryland - CBS Baltimore — Dec 19, 2025
- Success Spotlight: ExpressCare | Experity® — Feb 6, 2026
- Urgent Care Facility ‘ExpressCare’ Coming to Southside Marketplace — May 12, 2026
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Catonsville
Summary: Patient First is a private chain of urgent care, primary care, and telehealth centers based in Glen Allen, Virginia. They operate in multiple states (Virginia, Maryland, Pennsylvania, New Jersey) with 79 locations nationwide. Services include urgent care, primary care, and walk-in/telehealth visits without requiring an appointment. The company emphasizes outpatient care for common illnesses and injuries and is not affiliated with similarly named entities elsewhere in the U.S. The listed HQ is in Glen Allen, VA. Relevance to Catonsville: - The summary does not indicate a Patient First location in Catonsville, MD. If you’re seeking Catonsville-specific care, check the Maryland locations list or use the official site to confirm nearest Catonsville urgent care options. If you want, I can look up the exact Catonsville address and hours for a nearby Patient First location or suggest alternative urgent care in Catonsville.
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