MercyOne Cedar Falls Mental and Behavioral Health Care
Counseling Services • Cedar Falls, IA • Since 1998 • 1 location (MercyOne Cedar Falls Behavioral Health Care) locations
About
MercyOne Cedar Falls Mental and Behavioral Health Care summary: - MercyOne is a nonprofit Catholic health system headquartered in Des Moines, Iowa, operating hospitals, clinics, and health care facilities in Iowa and surrounding areas. It is part of Trinity Health. - Location focus: Cedar Falls area (MercyOne services available in Cedar Falls as part of MercyOne’s mental and behavioral health network). - Services likely include mental and behavioral health care such as psychotherapy, counseling, psychiatric services, addiction support, and related outpatient programs. MercyOne emphasizes online access to medical records, appointments, and test results. - Key context: MercyOne provides 24/7 support resources for mental health awareness and has multiple Cedar Falls–area clinics/affiliates under the MercyOne umbrella. If you’re seeking specifics for Cedar Falls: - Contact MercyOne Cedar Falls clinics directly for exact mental/behavioral health services, including intake process, accepted insurance, and provider availability. - For emergency needs, use local emergency services or MercyOne’s 24/7 support lines.
Clinic Type
Counseling Services
Address
2802 Orchard Drive
Phone
319-268-9700
todd.mizener@mercyone.org
Opening Hours
8:00am–5:00pm
Telehealth
Offers Virtual Visits
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- ABA Navigator: 3.3/5 (7)
- Birdeye (MercyOne Cedar Falls Medical Center): 2.6/5 (72)
Patients praise
- Appreciation for specific practitioners described as compassionate or effective
- Helpful care for children/adolescents in certain cases
- Patient-centered approach for some individuals
Common complaints
- Issues with administrative responsiveness (unreturned calls, email communication)
- Concerns regarding quality of medical care and medication management
- Dissatisfaction with staff interaction and bedside manner
- Inconsistencies in record keeping and clinical documentation
"Courtney McKinley is an outstanding psychiatrist. She is smart, compassionate, professional, and thorough."
— ABA Navigator User Review"Very poor record keeping on medication. Refills not available sometimes."
— ABA Navigator User Review"Tony is amazing for littles ! He’s helped us greatly. Very hard to get into but worth the wait!"
— MyHospitalNow.com TestimonialSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Cedar Falls launches Mental Health Awareness Month effort with local partners — Apr 28, 2026
- MercyOne Cedar Falls Marks 500th Robotic Surgery – Transforming Orthopedic Care in Iowa | MercyOne — Nov 3, 2025
- MercyOne Genesis Aledo and DeWitt Medical Centers are now offering Senior Life Solutions for older adults | MercyOne — Apr 13, 2026
- MercyOne Oelwein boosts senior mental health with new program | Top Stories | kwwl.com — Dec 28, 2025
- 2 MercyOne Genesis locations add mental health resources for seniors — Apr 13, 2026
Information sourced from the clinic's website as of July 11, 2026.
More counseling services clinics in Cedar Falls
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