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About

MercyOne is a nonprofit Catholic health system headquartered in Des Moines, Iowa, owned by Trinity Health. It operates hospitals, clinics, and health care facilities in Iowa and surrounding areas. Services highlighted include orthopedics and cardiology, with online access to medical records, test results, appointments, and medical information. MercyOne offers a free annual wellness exam for adults without an advance directive. The organization employs about 2,526 people and generated around $2.5B in revenue. For Cedar Falls specifically, MercyOne operates within the MercyOne network in Iowa, with multiple Mercy-affiliated facilities nearby, though Cedar Falls-specific orthopedic details aren’t listed in the provided content. For direct Cedar Falls orthopedic care, you may contact the Des Moines-area MercyOne locations or search MercyOne’s Iowa sites for the nearest Cedar Falls facility and their orthopedics services. If you’d like, I can look up the exact Cedar Falls orthopedic location and appointment options.

Clinic Type

Orthopedics

Address

516 S. Division St. Suite 125

Phone

1319-268-3535

Email

todd.mizener@mercyone.org

Opening Hours

8:00am - 4:30pm

Services Offered

  • Orthopedics Care
  • Hand, Wrist, Elbow and Shoulder Care
  • Sports Medicine
  • Podiatry Care
  • Maternal Fetal Medicine Care

Team

  • Jacqueline Ator — ARNP, Orthopedics
  • Jason Stanford — DO, Orthopedics
  • Thomas Veiseth — ARNP, Orthopedics
  • Christopher Eagan — DO, Orthopedics

Insurance & Payment

Languages Spoken

Awards & Accreditations

  • Blue Distinction Center (BDC) in knee and hip replacement

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • MercyOne / Ratings.MD: 4.9 out of 5 (190 ratings (Dr. Jason Stanford))
  • Healthgrades: 4.3 out of 5 (24 ratings (Dr. Jason Stanford))
  • Ratings.MD: 4.9 out of 5 (127 ratings (Thomas Veiseth, ARNP))
  • Ratings.MD: 4.8 out of 5 (126 ratings (Jacqueline Ator, ARNP))
  • Birdeye / Google: 2.6 out of 5 (72 reviews (MercyOne Cedar Falls Medical Center))

Patients praise

  • Compassionate and friendly providers and staff
  • Clear communication and thorough explanations of conditions and treatments
  • Successful surgical outcomes for many patients, including robotic-assisted procedures
  • Attentive bedside manner and willingness to answer questions without feeling rushed
  • High patient satisfaction ratings for specific orthopedics providers

Common complaints

  • Difficulties in scheduling appointments
  • Reports of rushed appointments or insufficient time spent with patients
  • Concerns regarding surgical outcomes and follow-up care for specific providers
  • General complaints about emergency and urgent care wait times at the broader medical center
  • Instances where patients felt their concerns were not adequately heard or addressed

"I am impressed at how he allowed us to ask any and all questions and we never felt rushed during the appointment. He was willing to give both sides of any opinion and explained his reasons for his recommendations in a way that made sense."

Patient review for Dr. Jason Stanford

"During the whole time, I always felt like my concerns were not listened to... I feel like five months with limited mobility and $38k were… wasted from poor care. I sincerely hope this doesn’t happen to anybody else."

Patient review for Dr. Jason Stanford

"Dr. Stanford was excellent, and my recovery has been pretty easy... It was a very, very good experience at MercyOne. It was amazing. I didn’t have a minute of pain, and the care overall was just 100 percent!"

Patient story for MercyOne Orthopedics Care

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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