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About

ARC General Surgery in Austin, Texas offers advanced surgical care including minimally invasive laparoscopic and robotic surgery techniques. Board-certified general surgeons provide services for abdominal, breast, colon, rectal, thyroid, and bariatric surgery, among other conditions affecting organs and body systems.

Clinic Type

General Surgery

Address

ARC Far West Medical Tower 6811 Austin Center Boulevard Suite 300 Austin, TX 78731

Phone

512-272-4636

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

ARC offers telemedicine visits for primary and specialty care via phone call or video visit from home

Services Offered

  • General Surgery

Technology & Equipment

  • minimally invasive laparoscopic surgery
  • robotic surgery (da Vinci Surgical System)

Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (aggregating Google, Facebook, and others): 4.5 out of 5 stars (271 reviews (aggregated))
  • Austin Regional Clinic (provider profile): 4.9 out of 5 stars (428 reviews)
  • U.S. News & World Report (for Dr. Christopher W. Bailey): 5 out of 5 stars (126 reviews)
  • Healthgrades (for Dr. Christopher W. Bailey): 4.5 out of 5 stars (22 ratings)
  • Yelp (for ARC Medical Plaza Specialty): 2.5 out of 5 stars (22 reviews)

Patients praise

  • High levels of patient satisfaction with individual surgeons (e.g., Dr. Bailey, Dr. Garcia)
  • Doctors described as informative, professional, caring, and personable
  • Clear explanations of procedures and surgical plans
  • Convenient on-site services like lab and X-ray

Common complaints

  • Difficulties with billing, insurance, and administrative/office staff responsiveness
  • Long wait times for appointments and during visits
  • Communication issues and difficulty reaching staff via phone

"Dr Bailey did an excellent job on my lumpectomy surgery. During my post-op visit he was friendly, patient and informative about my care. I would definitely recommend him to others."

— Austin Regional Clinic patient feedback for Dr. Christopher W. Bailey

"The doctor was nice and overall good experience but the office staff and billing was a nightmare."

— Yelp review for ARC Medical Plaza Specialty

"What is the point of making appointments if patients are made to wait soo long. No one really bothered to mention regarding the delay… neither the doctor or the nurse."

— LocalityBiz review for ARC Cedar Park Building C

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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