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About

Physicians’ Clinic of Iowa (PCI) is a private, multispecialty medical group based in Cedar Rapids, Iowa, founded in 1997. It operates as one of Eastern Iowa’s largest private physician groups with over 80 physicians and mid-level providers across multiple specialties, offering both outpatient and inpatient/surgical care at PCI Medical Pavilion and nearby Cedar Rapids hospitals and surgery centers. PCI emphasizes independent, locally owned care and 24/7 on-call availability. The clinic provides primary and urgent care through PCI Family Medicine, along with a broad range of specialties (e.g., family medicine, pediatrics, orthopaedics, cardiology, ENT, general surgery, urology, rheumatology, neurology, and more). Offices are located in Cedar Rapids (HQ at 202 10th St SE / 275 10th St SE) with five offices nationwide. Contacts: info@pcofiowa.com; Phone: (319) 247-3010.

Clinic Type

Internal Medicine

Address

Not specified on page

Phone

(319) 364-7730

Email

portalsupport@pcofiowa.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Primary Care
  • Family Medicine
  • Internal Medicine
  • Routine preventive care
  • Chronic disease management
  • Adult care
  • Pediatric care (family medicine)
  • Urgent care (if listed)

Team

  • Amy C. Freeman — DNP, ARNP, FNP-BC
  • Kelcee K. Jarrard — ARNP, FNP-C
  • Emma Rubsam Knight — ARNP, FNP-C
  • Emily G. Schlueter — DNP, ARNP, FNP-BC
  • Brenna Steckler — DNP, ARNP, FNP-BC

Insurance & Payment

Languages Spoken

  • English

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Orthopedics): 4.8 stars (647 reviews)
  • Facebook: 84% recommend (235 reviews)

Patients praise

  • high national patient satisfaction rankings in previous years
  • knowledgeable and friendly staff reported in some specialties
  • convenient multi-specialty facility and coordinated care

Common complaints

  • concerns regarding billing and insurance transparency
  • reports of poor communication with staff and providers
  • dissatisfaction with follow-up care and diagnostic processes

"If I could give zero stars, I would. This was hands-down the worst experience I’ve had in healthcare, both medically and financially."

LocalityBiz user review

"PCI Family Medicine is among the nation's top performing clinics and attained patient experience scores that outperformed those of thousands of practices across the country."

Physicians' Clinic of Iowa official news archive

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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