Mental Health Resources | Central Falls RI
Behavioral Health • Central Falls, RI
Clinic Type
Behavioral Health
Address
The Bessette Building 1280 High Street Central Falls, RI 02863
Phone
800-273-8255
%20PED@city.centralfallsri.gov
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Promallu (Blackstone Valley Neighborhood Health Station): 3.4/5 (68)
- BirdEye (South Shore Mental Health Center/Gateway Health Care): 2.4/5 (13)
Patients praise
- some staff members are described as professional, gracious, and kind
- positive experiences with specific individual therapists (e.g., feelings of being heard and supported)
- existence of follow-up efforts to resolve patient complaints
- comprehensive, trauma-informed care and evidence-based treatment options available
Common complaints
- long wait times and limited availability for walk-ins
- perceived lack of compassion or empathy from staff towards vulnerable patients
- frustration with dismissive medical advice and lack of investigation of symptoms
- reports of missed appointments without communication
"I do see Joy for therapy and feel extremely comfortable sharing with her... She really listens and has such a calming and kind presence about her."
— BirdEye review for South Shore Mental Health/Gateway Health Care"It was frustrating to be dismissed without further investigation, and I left feeling uncared for... I witnessed something that really upset me. A patient with Parkinson’s disease... the staff member treated him poorly."
— Promallu review for Blackstone Valley Neighborhood Health StationSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Central Falls Police Dept. Embeds Behavioral Health Clinician with Officers — Sep 26, 2025
- 988 Suicide & Crisis Lifeline and the BH Link Triage Center Provide Immediate Help | Community Care Alliance | — Dec 22, 2025
- As calls increase, Rhode Island’s 988 crisis line is ‘ready to answer that phone’ - TPR: The Public's Radio — Sep 18, 2025
- 'We listen': 988 counselor shares impact of lifeline | WPRI.com — Sep 8, 2025
- Thrive Behavioral Health | WPRI.com — Oct 10, 2025
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in Central Falls
Summary: Gateway Healthcare is Rhode Island’s largest nonprofit behavioral health care provider, offering treatment, intervention, and prevention services for adults and children through residential, outpatient, and community-based programs. It operates across multiple Rhode Island locations with thousands of Rhode Islanders served annually. The organization employs 47 staff (latest growth +11.9%), with leadership including CCBHC Director Jacqueline Mancini Geer and Regional Director Swati Gupta. Services cover behavioral health and substance use issues, supported by a diverse workforce and several partnerships, and it is part of Lifespan network activities (home page listed as lifespan.org). If you’re seeking Gateway Healthcare in Central Falls or connections to Brown University health services, this entry confirms their Rhode Island regional presence and relevant contact channels.
Summary: - The Rhode Island Department of Behavioral Healthcare, Developmental Disabilities and Hospitals (BHDDH) is a Rhode Island government agency focused on mental health, substance use, and developmental disabilities. - Mission: provide high-quality, safe, affordable, and coordinated care across a full continuum of services; run the state hospital system (Eleanor Slater Hospital); develop policies and programs to promote health, safety, and well-being. - Headquarters and main offices: Cranston, RI (multiple locations listed), with facilities at 6 Harrington Rd, 11 Howard Ave, 14 Harrington Rd (HQ), 2090 Wallum Lake Rd (Pascoag), and additional Cranston address. - Founded: 1869. - Contact: bhddh.askdd@bhddh.ri.gov; main phone (401) 462-3421. - Relevance to your query: BHDDH oversees behavioral health services in Rhode Island, including community mental health centers. If seeking information about Community Mental Health Centers or BHDDH resources specifically in Central Falls, this agency administers those services and policies, though Central Falls-specific centers may be part of a larger Rhode Island network or under local health departments. If you need, I can pull out Central Falls–specific BHDDH community mental health centers and addresses.
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