Blackstone Valley Community Health Care | Patient Centered ...
Family Medicine • Central Falls, RI • Multiple (Pawtucket and Central Falls medical offices; School Based Health in Central Falls) locations
About
Blackstone Valley Community Health Care (BVCHC) is a Rhode Island nonprofit hospital/health care provider offering a wide range of services across four U.S. offices, including primary care, behavioral health, dental, eye care, obstetrics/gynecology, pediatrics, and school-based health services. They emphasize patient-centered care with options for virtual and telephone appointments and accept new patients. Headquarters are in Pawtucket, RI (39 East Ave), with additional locations including 1145 Main St and 42 Park Place (recently reopened after renovations).BVCHC operates as a private nonprofit and employs about 74 people. For patient inquiries, contact: contact@bvchc.org or (401) 722-0081.
Clinic Type
Family Medicine
Address
39 East Avenue, Pawtucket, RI 02860; 1145 Main Street, Pawtucket, RI 02860; 9 Chestnut Street, Central Falls, RI 02863
Phone
401-722-0081
patientportal@bvchc.org
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Emergency Care
Call after hours for a provider or 911 in case of medical emergency
Services Offered
Insurance & Payment
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Languages Spoken
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Current Offers
New Patient Offers — null
FAQs
Is RIte Care coverage available for all income-eligible kids, including undocumented immigrants?
All income eligible kids under age 19 in Rhode Island can enroll in RIte Care (Medicaid) health insurance coverage, regardless of immigration status, including undocumented and DACA recipients. RIte Care covers doctor visits, school wellness exams, prescriptions, mental health care, hospital care, and more.
Where are the medical offices located?
Pawtucket Medical Office: 39 East Avenue, Pawtucket, RI 02860; 1145 Main Street, Pawtucket, RI 02860. Central Falls Medical Office: 9 Chestnut Street, Central Falls, RI 02863; Medical Clinic entrance at 964 Broad St; 1000 Broad Street, Central Falls, RI 02863.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Promallu / Aggregated online reviews: 3.4 out of 5 stars (based on aggregated data) (68 reviews)
Patients praise
- Convenient "one-stop shop" model providing multiple services (medical, dental, behavioral) under one roof
- Accessible care regardless of ability to pay, immigration status, or language
- Positive impact on efficiency and accessibility for some families in the community
Common complaints
- Reports of unprofessionalism and rude staff interactions
- Difficulties in booking appointments and scheduling errors
- Perceived lack of compassion or empathy from staff towards vulnerable patients
- Complaints about limited walk-in capacity and transparency regarding new patient status
- Frustration with clinical dismissiveness of symptoms
"Unprofessional as soon as I came in. No greeting just rolling of eyes. There was a reason why I left 15 years ago and seems like nothing changed."
— LocalityBiz patient review"It was frustrating to be dismissed without further investigation, and I left feeling uncared for... The staff member treated him [a patient with Parkinson’s] poorly, showing a complete lack of compassion for his condition."
— Promallu patient review"The health station... has made it 100 times more accessible for me and my family to come here whenever we need the care. Now that it’s all in the same place it makes it more efficient, money-wise but also time-wise."
— Providence Journal article citing a patient perspectiveSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Blackstone Valley Community Health Care reopens primary care office — Nov 20, 2025
- BVCHC clinic re-opening inspires hope for local primary care | Pawtucket | valleybreeze.com — Nov 19, 2025
- Pacheco optimistic about primary care growth in Central Falls | Pawtucket | valleybreeze.com — Aug 13, 2025
- Blackstone Valley Community Health Center reopens clinic in Pawtucket — Nov 14, 2025
- $525K Blackstone Valley Community Health Care Settlement Ends Class Action Lawsuit Over 2023 Data Breach — Apr 17, 2026
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Central Falls
Central Falls is a small, dense city in Providence County, Rhode Island. It operates as a government agency and local government entity serving residents, businesses, and visitors. Key facts include: - Population: 22,583 (2020 Census) - Area: 1.29 sq mi; highly dense - Government: City of Central Falls, RI; active government agency with 33 employees - Services: municipal services and operations managed by City administration - History: filed for bankruptcy in 2011, exited in 2012 - Contact/Headquarters: 580 Broad St, Central Falls, RI 02863; Phone: (401) 727-7400 - Website: centralfallsri.gov If you’re seeking Constituent Services and Health resources specifically, this page indicates Central Falls’ status as a local government body that administers such services to residents, but for precise health programs or constituent services details, please visit the official site or contact the city directly.
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