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About

SSM Health Express Clinic Centralia is not detailed in the provided SSM Health overview. SSM Health is a nonprofit Catholic health system with hospitals, primary and urgent care, and virtual services across Illinois, Missouri, Oklahoma, and Wisconsin. For a specific Express Clinic location in Centralia, please visit ssmhealth.com or contact SSM Health customer service to confirm current clinic hours, services, and availability. If you’d like, I can search for Centralia-specific details and summarize them.

Clinic Type

Critical Care Medicine

Address

1003 E. Mccord St., Centralia, IL 62801

Phone

6184366633

Email

community.benefits@ssmhealth.com

Opening Hours

Open Everyday: 6:00 am to 10:00 pm

Telehealth

SSM Health Express Virtual Care

Emergency Care

If you are experiencing a medical emergency, please call 911 or go to the nearest emergency room.

Services Offered

  • Urgent care
  • Flu and colds
  • Sinus infections
  • DOT physicals & screenings
  • Occupational Medicine
  • Allergies
  • Ear infections
  • X-ray
  • Minor fractures
  • Flu vaccinations
  • Lab
  • Infectious disease consultation
  • Department of Transportation physicals
  • Online health care (Express Virtual Care)

Technology & Equipment

  • X-ray
  • Lab

Insurance & Payment

—

Languages Spoken

  • English

Awards & Accreditations

  • BEE Award - nominate a non-nursing medical staff member
  • DAISY Award - nominate a nurse

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp, MapQuest: Generally positive reviews on platforms like Yelp/MapQuest (No specific aggregate count available; many platforms show 0 or very few reviews)

Patients praise

  • Friendly and pleasant staff
  • Competent medical attention and professional providers
  • Helpful service and effective care for minor issues

Common complaints

  • Long wait times, even with appointments
  • Poor management or perceived inefficiency of providers
  • Rude, dismissive, or unprofessional behavior from staff/providers

"Terrible management by provider, no “express” is this express clinic! We had an appointment for 9am for a simple sports physical. We waited in the waiting room for over an hour past appointment time... Once in an exam room, we waited for an additional hour... What’s the point in making an appointment if it’s just going to be overlooked?"

— LocalityBiz review

"The female with a southern accent told her “We’re running out of patience and you’re backing us up. You’re going to have to go to the ER and they won’t be as nice as us.”"

— LocalityBiz review

"Care was excellent. The staff was pleasant and helpful. The attending was friendly and complete in his exam. Great experience!"

— Yelp / MapQuest review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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