Valley View Health Center
Primary Care/Internal Medicine • Centralia, WA • Since 2004 • multiple (Centralia, Chehalis, Marys Corner, Morton, Olympia, Onalaska, PE-EL, Raymond, Tenino, Toledo, Winlock, and more) locations
About
Valley View Health Center is a nonprofit Federally Qualified Health Center headquartered in Chehalis, WA, with 16 offices nationwide (including Chehalis and Onalaska). It provides integrated medical, dental, behavioral health, pharmacy, and telehealth services to patients of all ages, regardless of ability to pay. The Chehalis location (2690 NE Kresky Ave) is the center’s headquarters. Founded in 2004, VVHC emphasizes being a patient-governed community health home with multiple sites throughout Washington. For Centralia-specific details, the available offices list does not show a Centralia address; the closest nearby locations include Chehalis and Onalaska. If you need an exact Centralia contact or appointment, consider calling the main line at (360) 330-9595 or checking the Chehalis HQ or nearby Olympia/Onalaska offices.
Clinic Type
Primary Care/Internal Medicine
Address
Centralia Medical, 1800 Cooks Hill Rd, Suite F, Centralia, WA 98531
Phone
3603309595
administration@vvhc.org
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Telehealth
https://vvhc.org/service/telehealth/
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp: 2.1 out of 5 stars (Yelp) (~18-19 reviews)
- Google Reviews (cited via Nursa): 4.20 out of 5 stars (582 reviews)
Patients praise
- Friendly, helpful front desk staff and nursing team
- Compassionate and thorough care from specific providers, such as Dr. Jacob Massarelli
- Generally professional and patient-centric atmosphere
- Convenient services like an on-site pharmacy
Common complaints
- Long wait times for appointments and walk-in services
- Concerns regarding staff behavior and perceived lack of empathy (e.g., being treated as a drug seeker)
- Difficulty in scheduling follow-up appointments promptly
"The male PA that I was seen by was hostile from the moment he walked in the room and acted as if I was a drug seeker instead of someone that had been sick for 25 straight days."
— MapQuest user review"Yes, it can take a sometimes longish waiting time till you're seen. But I've been there many times and I have always received very caring, friendly and professional service."
— MapQuest user review from Seth R.Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Valley View Health Centers earn prestigious CARF Accreditation | People’s Defender — Sep 19, 2025
- Valley View Health Centers builds on global gold-standard care with new CARF accreditation | APG State News | crescent-news.com — Jun 12, 2026
- SSM Health Wound Center in Centralia receives dual recognition with Clinical Distinction and Patient | SSM Health — Dec 1, 2025
- Valley View Health Campus — Apr 3, 2026
- Valley View Medical Center celebrates 20 years of service to community | News | mohavedailynews.com — Dec 4, 2025
Information sourced from the clinic's website as of July 11, 2026.
More primary care/internal medicine clinics in Centralia
SSM Health Medical Group in Centralia is part of the nonprofit, Catholic health system SSM Health, serving the Midwest with hospitals, physician offices, and outpatient care. While the provided overview confirms SSM Health’s broad network and services (including primary and urgent care), it does not specify a dedicated Centralia location. For Centralia-specific details (address, hours, and services within SSM Health Medical Group), please check the SSM Health centralia page or contact their main line. If you meant the broader Centralia area in Illinois or Missouri, SSM Health typically offers primary care and related services through its affiliated physician offices within its Midwest network.
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