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About

SSM Health Medical Group Centralia is part of SSM Health, a Catholic nonprofit health system serving Illinois, Missouri, Oklahoma, and Wisconsin. The system includes hospitals, physician offices, and ambulatory/virtual care, with a mission to deliver compassionate, high-quality care. Headquarters are in St. Louis, MO, and SSM Health operates across multiple care sites and related services. For Centralia-specific details (services, providers, hours), please visit the SSM Health website or contact their Centralia location directly.

Clinic Type

Women's Health

Address

West Broadway, Centralia, IL (between McDonald's and Centralia Home Center)

Phone

6185329050

Email

community.benefits@ssmhealth.com

Opening Hours

7:30 am - 5:00 pm

Telehealth

SSM Health Express Virtual Care available

Services Offered

  • Primary care
  • Wellness exams
  • Vaccinations
  • Chronic disease management
  • Women's health
  • well-woman exams
  • Radiology
  • lab collection
  • physical therapy
  • family medicine
  • internal medicine

Insurance & Payment

Languages Spoken

FAQs

What services are offered at the Centralia location?

Primary care, wellness exams, vaccinations, chronic disease management, women's health, well-woman exams; radiology, lab collection, and physical therapy nearby.

What services are offered at this Women's Health clinic?

Family medicine, internal medicine and women’s health care for patients of all ages, including wellness exams, vaccinations, chronic disease management, and well-woman exams.

Is there a patient financial assistance program?

As a National Health Service Corps member, this practice serves all patients regardless of their ability to pay. Discounts for essential services are based on family size and income.

What are the clinic’s hours?

7:30 am – 5:00 pm (opening hours listed multiple times on the page).

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • SSM Health Official Site (Provider-specific: Alicia Davis, APRN-CNP): 4.6 out of 5 (based on 71 ratings) (23 reviews)
  • Healthgrades (Provider-specific: Kendra Bowen, PA-C): 3.7 out of 5 (3 reviews)

Patients praise

  • Knowledgeable and thorough providers who listen to patients
  • Compassionate and caring approach from many nurse practitioners and physicians
  • Effective communication and detailed explanations of medical issues
  • Prompt and excellent care experiences reported by some patients

Common complaints

  • Long wait times in the emergency department and for appointments
  • Perceived unprofessionalism or rudeness of some staff members and receptionists
  • Difficulties in accessing care and consistency of psychiatric or specialist treatment
  • Concerns regarding quality of care and perceived lack of empathy in certain departments

"She is A very caring person. Could't ask for better."

SSM Health Patient Survey - Alicia Davis, APRN-CNP

"Sat in pain 7 hrs! Still never got to see a DR! After 7 hr of waiting they announced they no longer do MRIs on the weekend."

A-Better-Place Review - St. Mary’s Hospital/SSM Clinic ER

"SSM health has gone down hill especially centralia’s staff."

LocalityBiz Review - SSM Health Behavioral Health

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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