Mental Health (MH) - Franklin County
Behavioral Health • Chambersburg, PA
Clinic Type
Behavioral Health
Address
Human Services Building, 425 Franklin Farm Lane, Chambersburg, PA 17202
Phone
717-264-5387
CIT@franklincountypa.gov
Opening Hours
M-F: 8:30 am - 4:30 pm
Services Offered
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Insurance & Payment
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Languages Spoken
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FAQs
What services are provided by the Crisis Intervention Services?
This program provides a 24-hours a day, seven days a week telephone, walk-in or mobile crisis intervention service with intervention, assessment, brief counseling and disposition/referral services to individuals in a mental health or substance abuse crisis.
Who operates Keystone Crisis Intervention TrueNorth Wellness Services?
Keystone Crisis Intervention Services and the emergency delegate are available 24/7/365. The emergency delegate determines criteria for danger to self or others as per the Mental Health Procedures Act, then coordinates transport to the nearest Emergency Department for evaluation.
What is the contact information for more information about services?
For more information about any of the services listed, call 717-264-5387 or email CIT@franklincountypa.gov.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Keystone Behavioral Health): 4.2/5 stars (208 reviews)
- Birdeye (Family Behavioral Resources): 2.9/5 stars (13 reviews)
- Healthgrades (Dr. Nathan Lee): 2.7/5 stars (7 reviews)
Patients praise
- Some patients report helpful and compassionate care from specific individual providers
- Positive experiences with ease of access to some appointments after initial scheduling
- Appreciation for professional and courteous reception staff in certain instances
Common complaints
- Difficulties with appointment scheduling, long wait times, and waitlists
- Inconsistent communication from staff and lack of returned phone calls
- Reports of unprofessional, indifferent, or dismissive conduct by some providers and office staff
- Concerns regarding billing, medication refills, and administrative hurdles
"Dr. Chakrabarti is tops in my book. Over the years he has helped me to relate to others in a better fashion... My Bipolar Disorder is now in complete remission."
— LocalityBiz review of Keystone Behavioral Health"This place was extremely disappointing and unprofessional. It resulted in hours of lost work for a doctor who was over an hour late with her phone call... If there was an option to choose zero stars, that would be our choice."
— LocalityBiz review of Momentum Services LLC"Ive called this office 3 times since january to have my son put on wait list for counciling and it still hasnt happened."
— Birdeye review of Keystone Behavioral HealthSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Franklin County Highlights Mental Health Month -Franklin County — May 11, 2026
- Chambersburg's Keystone Health expands crisis care services — May 16, 2026
- A New Anchor for Community Care: Keystone Health Expands Behavioral Health Access at Catherine Street - Franklin County Free Press — May 9, 2026
- Franklin County Highlights Mental Health Month - Franklin County Free Press — May 11, 2026
- Franklin County Salutes Co-Responders, Crisis Responders -Franklin County — Sep 12, 2025
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in Chambersburg
Summary: WellSpan PhilHaven Behavioral Health Services (often referred to as PhilHaven Behavioral Healthcare Services) is a private, Mount Gretna, PA-based provider offering a full continuum of mental and emotional health care. It operates several offices in the United States (3 locations, including Mount Gretna, PA) and is part of WellSpan Health. Key details: - Type/ownership: Privately held; part of WellSpan Health - Headquarters: Mount Gretna, PA - Services: Comprehensive behavioral and mental health care - Revenue: ~$25–50 million; ~4 employees listed - Contact/locations: Multiple phone numbers and three offices (including Mount Gretna, PA) - Website: wellspan.org/conditions-and-treatments/behavioral-and-mental-health-care - Notable for: Compassionate team of experts; focus on emotional health and behavioral health services - Online presence: Monthly visits ~975, mostly U.S.-based; average pages/visit 1.7 If you’re specifically seeking information about a WellSpan Behavioral Health location in Chambersburg, PA, this page indicates multiple offices within the WellSpan Behavioral Health network but does not list a dedicated Chambersburg address. For the most precise Chambersburg location, contact WellSpan directly at the provided numbers or visit the WellSpan behavioral health page and request chamberburg-specific details.
Keystone Health offers a Behavioral Health Walk-In Program in Chambersburg, PA. This program provides same-day, no-appointment-needed access to behavioral health services at Keystone Health’s Chambersburg locations, supporting immediate assessment and entry into ongoing care. Keystone Health is a nonprofit primary care network in Franklin County with multiple sites, including Keystone Behavioral Health, and employs about 92 staff. For details or to find the closest walk-in access, visit keystonehealth.org or contact their Chambersburg offices.
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