The Pavilion Behavioral Health System | Champaign, IL
Mental Health • Champaign, IL
About
The Pavilion Behavioral Health System is a private mental health and addiction treatment provider based in Champaign, Illinois. Established in 1989, it serves children, adolescents, adults, and senior adults, offering psychiatric care and addiction treatment in a secure, nurturing environment. Key details: headquartered in Champaign, IL; industry—Mental Health Care; privately held; active status; contact number 800-373-1700. Also known as The Pavilion Foundation.
Clinic Type
Mental Health
Address
809 W Church Street, Champaign, IL 61820
Phone
800-373-1700
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Opening Hours
24/7 availability for assessments; 24 hours a day, seven days a week for assistance
Emergency Care
24/7 emergency assessments and assistance available
Services Offered
Insurance & Payment
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Languages Spoken
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: negative
- findrecoverynow.org: 1.9 (Unsatisfactory) (225 reviews)
- Apple Maps: 1.5 (28 reviews)
- Yelp (Pavillion Behavioral Health, Champaign): 28 Reviews (rating not shown in snippet) (28 reviews)
- findrehabcenters.org: Rating not shown in snippet (51 reviews)
- nursa.com (Google Ratings): 1.90 (271 reviews)
Common complaints
- Poor communication/response to calls and messages
- Inadequate or declining quality of care
- Hygiene/filth concerns (dust, dirty floors, stained or bare sheets)
- Lack of therapy/limited doctor availability
- Reports of verbally abusive or threatening staff
- Concerns about rights/grievance handling and discharge/records access (complaints)
"“The communication is terrible at this place. You leave messages for a call back following an incident and they ignore it.”"
— Apple Maps listing for The Pavilion Behavioral Health System (Champaign, IL)"“i can say i did enjoy my stay but i can also say that the lack of care is present. i didn't see a doctor for a whole 24 hour period”"
— Apple Maps listing for The Pavilion Behavioral Health System (Champaign, IL)"“beyond filthy. There was visible dirt and dust all over the floors. The sheets on the beds had visible stains on them and were thread bare.”"
— Yelp (Pavilion - Champaign, Illinois)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Pavilion Behavioral Health Abuse Lawsuit [2026] — Sep 3, 2025
- Illinois Department of Public Health recognizes The Pavilion in Champaign for excellence in antimicrobial stewardship - Chambana Today — Nov 17, 2025
- Jasmine Breeding — Jun 25, 2026
- Rosecrance opens behavioral health urgent care in Champaign | Local News | wandtv.com — Jul 1, 2026
- New behavioral health urgent care center opening soon in Champaign | WCIA.com — May 30, 2026
Information sourced from the clinic's website as of July 11, 2026.
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