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Clinic Type

Neurology

Address

Phone

217-383-3311

Email

patient.relations@carle.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Neurology
  • Neuroscience Care
  • Brain, Spine, and Nervous System Care & Treatments
  • Treated Conditions
  • Epilepsy Center
  • Sleep Medicine
  • Neuro-Opthamology
  • Neuropsychology
  • Neurodiagnostic-Testing
  • Neurosciences-Institute
  • Brain Tumor Program
  • Facial Nerve Disorders, Including Bell's Palsy

Team

  • Edward Pegg IV, Neurology, Neurosciences — MD
  • Graham R Huesmann, Epilepsy, Neurology, Neurosciences, Brain Tumor Program — MD, PhD
  • Edward Pegg III, Neurology, Neurosciences — MD

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • US News & World Report (Carle Foundation Hospital Neurology): 3/5 (based on 46 reviews) (46 reviews)
  • ComplaintsBoard (Carle Foundation Hospital overall): 1/5 (based on 5 reviews and 14 complaints) (5 reviews, 14 complaints)
  • WebMD (Dr. Rong Chen): 4/5 (based on 3 ratings) (3 ratings, 2 reviews)
  • Vitals (Dr. Robert Cranston): 4.9/5 (based on 8 ratings) (8 ratings, 1 review)
  • WebMD (Dr. Clarissa Liew): 5/5 (based on 7 ratings) (7 ratings, 3 reviews)

Patients praise

  • Knowledgeable and caring individual physicians
  • Strong patient-physician rapport and thorough explanations by some specialists
  • Helpful and courteous staff reported by some patients

Common complaints

  • Poor bedside manner and perceived rudeness
  • Short appointment times with limited physical examination
  • Lack of clear explanations or follow-up communication
  • Dissatisfaction with administrative, billing, and complaint resolution processes at Carle Foundation Hospital

"The worst experience I’ve ever experienced with a doctor... didn't seem to even care to go further into detail about my situation."

Healthgrades (Dr. Rong Chen)

"Dr. Cranston has been seeing my son for over 10 years now. He is an outstanding doctor with impeccable bedside manner and honest discussions."

Vitals (Dr. Robert Cranston)

"Dr. Liew , Took all the time I needed to fully understand my problem and the course of action needed. Myself and my wife talked about how she really took the time to care."

WebMD (Dr. Clarissa Liew)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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