Primary Care: A Patient-Centered, Team Approach
Primary Care • Champaign, IL
Clinic Type
Primary Care
Address
—
Phone
(309) 268-5200
patient.relations@carle.com
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Virtual Health (telehealth) services available
Emergency Care
Emergency care via hospital ED; call 911
Services Offered
Insurance & Payment
—
Languages Spoken
—
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Vitals: 4.5 out of 5 stars (4 reviews)
- RateMDs: 5.0 out of 5 stars (14 reviews)
- BestProsInTown: Not explicitly provided as an average, but noted high praise for individual providers (78 reviews)
- HeyHealthClinics: 3.9 out of 5 stars (20 reviews)
Patients praise
- appreciation for doctors who are attentive, patient, and good listeners
- value in team-based, patient-centered care models
- high satisfaction with specific, highly-rated primary care physicians
- thorough explanation of treatment plans and conditions
- supportive nursing and clinical staff interaction
Common complaints
- occasional rudeness from front-desk or reception staff
- long wait times in some departments
- complex or frustrating billing practices
- perceived lack of thoroughness in specific clinical encounters
"Dr. Pence is very knowledgeable and pleasant. She actually takes the time to answer questions. She explains her recommendations and works with you to make sure you understand and agree with her treatment plans."
— DocSpot review of Dr. Ari Pence"After choosing Christie as my Primary Health Care Center in 2014 I finally filed a written complaint concerning several poor experiences. The result,..."
— HeyHealthClinics user review"While some patients have experienced rudeness from a receptionist, the overall experience at Christie Clinic is marked by professionalism, care, and a willingness to listen."
— BestProsInTown review summary of Christie ClinicSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Promise Healthcare receives Patient-Centered Medical Home recognition - Chambana Today — Feb 27, 2026
- Promise Healthcare–Kenyon opens with community celebration - Chambana Today — Nov 13, 2025
- Promise Healthcare opens new clinic inside C-UPHD to expand access to care in Champaign - Chambana Today — Aug 20, 2025
- Carle to partner with VA Illiana Health Care System on Champaign clinic | Health-care | news-gazette.com — Mar 26, 2026
- Promise Healthcare – Kenyon to hold ribbon-cutting ceremony for new clinic - Chambana Today — Nov 6, 2025
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Champaign
Christie Clinic is a privately owned, multi-specialty medical group founded in 1929 and based in Champaign, Illinois. With 19 U.S. offices, including Urbana, Champaign, Lexington, and Rantoul, they offer primary care, convenient care, and comprehensive patient education. The clinic emphasizes a personal, patient-centered approach and leverages electronic medical records to provide provider access across locations. Christie Clinic is a large physician-owned practice focused on delivering high-quality healthcare to east central Illinois and surrounding communities. Contact: 217-366-1200.
Summary: - CHP (Community Health Partnership of Illinois) is a hospital and health care organization based in Chicago, IL, serving rural and urban communities across northern and central Illinois. - It is a small nonprofit-like entity with 12 employees and two offices in Illinois, including Chicago (205 W Randolph St, Ste 2222) and another address in Chicago. - The organization focuses on community health services within Illinois and operates under health care/hospital categories. - For specific contact, you can reach CHP at (312) 795-0000 or via email dloboprotti@chpofil.org. Primary homepage: chpofil.org. Notes relevant to the query “CHP Champaign Health Center Champaign”: - The provided CHP profile does not list a Champaign, IL location or a Champaign Health Center. It shows offices in Chicago with no Champaign address. - If you are seeking a CHP facility in Champaign, IL, this page does not confirm one. It may be that CHP operates primarily in Chicago and northern/central Illinois, but Champaign-specific details aren’t present here. Consider contacting CHP directly or searching for Champaign-area health centers affiliated with CHP for clarification.
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