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About

Summary: Floyd County Medical Center (FCMC) is a private, 25-bed Critical Access Hospital and Rural Health Clinic in Charles City, Iowa. It provides 24/7 emergency and after-hours acute care, inpatient and skilled nursing care, and extensive outpatient services. Key offerings include diabetes management, nutrition services and education, wound and ostomy care, physical, occupational, and speech therapy, laboratory and imaging/radiology, and an outpatient specialty clinic with general surgery, cardiology, ENT, nephrology, orthopedics, podiatry, urology, and sleep studies. The center is governed by a seven-member elected Board of Trustees, founded in 1965, and employs about 32 staff. Main contact: 641-228-6830. Locations include 1501 S. Main and multiple 800 11th St addresses in Charles City, IA.

Clinic Type

Family Medicine

Address

800 11th St., Charles City, Iowa 50616, US

Phone

641.228.6830

Email

MedRec@fcmhosp.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

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Team

  • Joelle Zeien, Family Medicine — ARNP
  • Paul Royer, Family Medicine — MD
  • David Schrodt, Family Medicine — MD
  • Ashley Siemons, Family Medicine and Obstetrics — MD
  • Heather Dill, Family Medicine and Obstetrics — MD
  • Joanne Starr, Family Medicine — ARNP

Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • CMS Hospital Compare: 3 out of 5 stars (CMS quality rating) (Not applicable)
  • MedicalRecords.com: 2.3 out of 5 stars (12 reviews)

Patients praise

  • Recognition for excellence in healthcare in multiple categories
  • Commendations for staff communication and patience
  • Cost-effective care compared to state and national averages
  • Positive patient experience in departments like Birth Center and Med/Surg

Common complaints

  • Reports of rude or dismissive staff interaction
  • Concerns regarding the accuracy of medical information provided by some staff members
  • Criticism related to specific medical procedures offered

"Floyd County Medical Center (FCMC) was recently recognized as an Excellence in Healthcare Award Winner in four categories by PRC... FCMC scored in the top 10% nationally for overall quality of care for the 5-star awards."

— KCHA News

"Very good at communicating results. Doesn't rush. Very patient and answers all questions."

— Healthgrades

"I can see why they have such horrible reviews... I would not trust them to be up to date on anything else..."

— MedicalRecords.com

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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