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St. Croix Hospice in Charles City, Iowa provides comprehensive hospice care including physical, emotional, and spiritual support to patients in their homes, nursing homes, and assisted living facilities. The clinic offers specialized programs including the Lighthouse End-of-Life Planning Program, North Star Dementia Program for Alzheimer's and dementia patients, and the Voyage Vigil Program for end-of-life care, along with bereavement support and 24/7 availability.

Clinic Type

Hospice Care

Address

302 N Grand Ave, Suite 5, Charles City, IA 50616

Phone

(855) 278-2764

Email

info@stcroixhospice.com

Opening Hours

Available 24/7 including nights, weekends and holidays

Emergency Care

24/7 Support: (855) 278-2764

Services Offered

  • Hospice care
  • Lighthouse End-of-Life Planning Program
  • North Star Dementia Program
  • Voyage Vigil Program
  • Bereavement support
  • End-of-life planning resources
  • In-home hospice care
  • 24/7 support

Team

  • St. Croix Hospice Charles City team — Hospice care team (local caregivers)

Insurance & Payment

—

Languages Spoken

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FAQs

If you need support for an existing patient, how can I reach the care team?

Call 855-278-2764 for urgent questions or support regarding a current patient.

What is the Lighthouse End-of-Life Planning Program®?

A program offering a range of complimentary planning resources and training to assist families in preparing for end-of-life decisions.

Do they provide dementia-related care and support?

Yes, there is proactive symptom management for patients with Alzheimer’s and dementia-related disorders to improve quality of life for patients and caregivers.

What areas do you serve?

Hospice care is provided to Charles City and surrounding areas, with in-person care delivered to patients wherever they call home.

What services are included in hospice care?

Comprehensive physical, emotional and spiritual support, assistance with advance care plans, respite and vigil care, bereavement support, and support for loved ones.

Is there 24/7 availability for hospice support?

Yes, 24/7 availability for urgent questions or support is provided.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • National Health Ratings: 10/10 (Hospice Care Index Score) (Varies by platform; no specific, verified high-volume aggregate rating available.)

Patients praise

  • High quality of care index scores reported by performance monitors.
  • Excellent and compassionate care noted in family testimonials.
  • High performance on patient-centered processes such as pain screening and symptom management.

Common complaints

  • General complaints can be reported through third-party family feedback lines provided by referral services.

"True compassion, taking care of mother and myself. No words could thank the St. Croix Hospice team enough. Excellent outstanding care."

— St. Croix Hospice family testimonial

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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The Iowa Department of Health and Human Services (HHS) is a state government agency in Des Moines, Iowa, founded in 1972, focused on protecting and improving the health and resiliency of individuals, families, and communities. It operates under Government Administration and has two offices in the United States (Des Moines). For inquiries related to St. Croix Hospice in Charles City, Iowa, note that the HHS site provides general state health and human services information and does not appear to be a direct provider or official contact for hospice services in Charles City. Key details: - Website: hhs.iowa.gov - Headquarters: Des Moines, Iowa - Founded: 1972 - Services: Health and human services programs for individuals, families, and communities (state-level) - Contact: Main phone numbers listed on the site: (800) 972-2017 - Location note: 2 offices in the United States (Des Moines area) If you need specific information about St. - St. Croix Hospice official site or Charles City location page - Iowa HHS programs related to hospice or long-term care, and contact the appropriate regional office for guidance - Iowa Department of Public Health resources for hospice licensing or provider directories

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