Floyd County Medical Center
Primary Care Clinic • Charles City, IA • Since 1965
About
Urgent care at Floyd County Medical Center (FCMC) in Charles City, IA is provided as part of this 25-bed Critical Access Hospital. Key points: - 24/7 Emergency and after-hours acute care available; outpatient urgent care services are offered. - In addition to urgent care, FCMC provides inpatient care, skilled nursing, and a wide range of outpatient services (diabetes management, nutrition, wound/ostomy care, physical/speech/occupational therapy, lab, radiology/imaging). - Outpatient clinics include general surgery, cardiology, ENT, nephrology, orthopedics, podiatry, urology, and sleep study services. - Location: 1501 S. Main or 800 11th St., Charles City, IA 50616 (headquarters). Contact: 641-228-6830. - FCMC operates as a private, 1965-founded hospital, with 4 offices in the United States, all in Charles City. If you need the exact urgent care hours or to confirm current availability, call the main line at 641-228-6830.
Clinic Type
Primary Care Clinic
Address
1501 S. Main St
Phone
641-228-5151
ksaathoff@fcmhosp.com
Opening Hours
8 am to 8 pm, 7 days a week; closed for lunch 1:00 pm – 1:45 pm
Emergency Care
non-emergency urgent care for mild, acute needs; not life-threatening emergencies
Services Offered
Insurance & Payment
Languages Spoken
—
FAQs
What is the Urgent Care timing?
Open 8 am to 8 pm, 7 days a week (including nights and weekends).
Same Day Visits: 641-228-5151
Not a question/answer pair; contact number provided for same-day visits.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- MedicalRecords.com: 2.3 ((12 reviews))
- Homefacts: Overall Hospital Rating: 89 (131 / 51 (surveys/response rate shown on page))
- Medicare.gov (Care Compare): Patient survey rating (not specified in snippet)
- NationalHealthRatings.com: Patient Experience measure group within Overall Star Ratings (star rating not shown in snippet) (Survey response rate: 36% (as shown))
- HealthLuminate: Patient Experience star ratings (individual categories/overall not captured in snippet)
Patients praise
- Reported patient experience themes on public survey-style ratings (e.g., recommend/communication categories shown on Homefacts)
- Some positive review snippets on Healthgrades (doctor communication/patient experience narrative)
Common complaints
- Low numeric rating and highly negative written reviews on MedicalRecords.com
- Complaints about staff/front desk behavior (yelling/unsympathetic waiting-room experience)
- Concerns about misinformation/inaccurate medical counseling described in reviews
"“I can see why they have such horrible reviews.”"
— MedicalRecords.com review text (Sierra Messner)"“She came out yelled at us, 'I know you two want to be seen but you'll have to wait'!”"
— MedicalRecords.com review text (Negative experience description)"“Very good at communicating results. Doesn't rush. Very patient and answers all questions.”"
— Healthgrades snippet (review for Dr. Daoud)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- FCMC Urgent Care Provider Transitions to Family Medicine — Nov 21, 2025
- Floyd County Medical Center Shares Clinic Construction Progress, New Providers, Gala Plans, and Memorial Garden – KCHA NEWS – Charles City's News, Weather & Sports — Sep 16, 2025
- Floyd County Medical Center Introduces Nurse Practitioner Megan Miller and Shares Hospital Expansion Update in Charles City – KCHA NEWS – Charles City's News, Weather & Sports — Dec 16, 2025
- FCMC Construction Reaches Milestone, New Providers & Expanded Services Coming Soon – KCHA NEWS – Charles City's News, Weather & Sports — Jul 15, 2025
- FCMC Moves Forward with Phase II of Expansion Plans — Jun 15, 2026
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinic clinics in Charles City
Floyd County Medical Center – Clinic in Charles City, IA offers occupational health services including FAA medical evaluations, DOT physicals, preventive health exams, sports physicals, vaccinations, screenings, and lab tests. The clinic is open Monday through Friday from 8:00 AM to 5:00 PM and provides services such as glucose screening, influenza vaccines, urinalysis, and tobacco cessation.
Charles City WIC Clinic, operated by North Iowa Community Action, is located at the North Iowa Community Action HUB in Charles City, Iowa, and serves Floyd County. The clinic provides WIC (Women, Infants, and Children) services and is open on the 4th Tuesday and 4th Wednesday of each month from 8:30 a.m. to 4:00 p.m., though hours may vary.
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