Primary Care | Family Practice
Family Medicine • Charleston, WV
Clinic Type
Family Medicine
Address
—
Phone
%28304%29388-5432
patient_financial_services@camc.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
—
Languages Spoken
—
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- RSFH / Ratings.MD: 4.9/5
- Ratings.MD (Dr. Lauren Munck): 5.0/5 (207 ratings)
- Birdeye (Roper St. Francis Physician Partners Primary Care): 4.6/5 (367 reviews)
- Birdeye (MUSC Health Primary Care - Martello): 3.0/5 (13 reviews)
Patients praise
- Providers are often described as caring, thorough, professional, and excellent listeners
- Staff is frequently praised for being friendly, efficient, and professional
- Patients appreciate the patient-centered, personalized care approach and feeling valued as an individual rather than a number
- Easy and efficient office experiences reported at some locations
Common complaints
- Difficulties scheduling appointments, including long wait times for new patients or follow-ups
- Communication issues with office staff, including unreturned messages and problems with prescription management
- Concerns regarding administrative and billing processes
- Occasional reports of feeling unheard or rushed by providers
"I am not a number but a person and he treats me this way."
— Patient review of Dr. Matthew DeMarco"This is absolutely the most outstanding group of Primary Care Physicians in the city of Charleston."
— Patient review of Roper St. Francis Physician Partners (16 Windermere Blvd.)"Dr. Goudarzi is great at visits but I have had issues over and over again with them not putting my prescriptions in as they are supposed to..."
— Patient review of MUSC Health Primary Care - MartelloSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- MUSC Health Primary Care | Charleston, SC - Find a provider — Oct 23, 2025
- Dr. Aaron Purser, MD - Charleston, SC - Family Medicine - Schedule an Appointment — Jan 18, 2026
- Family Medicine | MUSC Health — Nov 19, 2025
- Primary Care in Charleston, SC | Walk-In & Same-Day Visits — Jul 14, 2025
- Dr. Elizabeth Anisis, DO - North Charleston, SC - Family Medicine - Schedule an Appointment — Feb 24, 2026
Information sourced from the clinic's website as of July 11, 2026.
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