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About

Charleston Family Planning in Charleston, Illinois provides reproductive and sexual health education and services to men, women, and teens. The clinic offers contraceptive methods, HIV and STI education, and reproductive life planning on a sliding scale fee basis with no insurance required. Appointments are not necessary but preferred, and the clinic is handicapped accessible with sign language services available.

Clinic Type

Family Planning

Address

618 W. Lincoln Ave Charleston, IL 61920

Phone

217-508-4910

Email

Kristin.Adams@Ifhc.org

Opening Hours

M, W, Th, Fri 8-4; Tue 10-6

Services Offered

—

Team

  • Kristin Adams — Person In Charge

Insurance & Payment

  • Sliding scale
  • no insurance required but accepted

cash, check, credit card

Languages Spoken

  • Sign Language

FAQs

Is an appointment necessary?

No, but preferred

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 5/5 stars (1 review) (1 review)
  • OpenDataNY (via Google/other sources): Generally low (mix of 1-5 star reviews) (Multiple reviews mentioned)

Patients praise

  • Efficient and friendly staff for some procedures
  • Clean facility environment
  • Supportive and informative escort services

Common complaints

  • Long wait times for appointments and during visits
  • Dissatisfaction with responsiveness to medical concerns like UTIs
  • Reports of disorganized administration
  • Staff perceived as withdrawn or unfeeling

"They LOVE wasting people’s time and gas. Most UNORGANIZED place out there. Please y’all DO NOT waste your time here."

— OpenDataNY (User review)

"Everyone was absolutely wonderful. Very friendly and efficient. My entire visit time was under an hour. I definitely would recommend this place."

— OpenDataNY (User review)

"Warm, professional indifference from the staff. ... the clinic itself is clean and they have the process streamlined."

— USCompanies.net (User review)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Charleston, IL·Family Planning

Charleston Family Planning Center in Charleston, Illinois offers birth control services and accepts teenage patients. Located at 618 W. Lincoln Avenue, the clinic provides information on various contraceptive methods and offers telehealth options for birth control delivery.

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