Coastal Fertility Specialists | Fertility Clinic & Doctors in S.C.
Fertility Clinic • Charleston, SC • Since 2012
About
Coastal Fertility Specialists is a private medical practice and fertility clinic with eight offices across South Carolina and Savannah, GA (headquartered in Mount Pleasant, SC). They provide comprehensive infertility treatments including IVF, egg freezing, egg donor programs, intrauterine insemination, tubal surgery, and fertility preservation, led by board-certified reproductive endocrinologists Dr. John Schnorr, Dr. Michael Slowey, and Dr. Heather Cook. The practice emphasizes a patient-centered approach with an experienced clinical team and access to advanced diagnostic tools. Key locations include Mount Pleasant (HQ), North Charleston, Myrtle Beach, Lexington (SC), and Savannah, GA. They offer online bill pay and patient portal, and maintain active private ownership.
Clinic Type
Fertility Clinic
Address
1375 Hospital Drive, Mount Pleasant, SC 29464, US
Phone
8438835800
newstips@postandcourier.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Insurance & Payment
—
financing plans, specialized financing options, initial consultation and diagnostic testing coverage by some infertility benefits (varies by plan)
Financing: specialized financing plans; financing options for infertility treatment
Languages Spoken
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- FertilityIQ, Birdeye, Google, Glowing: Generally ranges between 4.4 and 4.5 out of 5 stars across multiple platforms
Patients praise
- Many patients report high satisfaction with the medical providers and nursing staff, citing compassion, knowledge, and personalized care
- Frequent praise for individual staff members for being supportive, attentive, and helpful throughout the fertility journey
- Positive feedback regarding the office environment and cleanliness
- Success stories leading to pregnancy and childbirth
Common complaints
- Reports of administrative, billing, and accounting issues, including non-responsiveness and refund delays
- Instances of perceived impersonal or robotic care at certain locations
- Reports of occasional staff communication issues or lack of bedside manner
- A publicized lawsuit involving a serious embryo transfer mix-up incident reported in 2025
"From my very first appointment to my graduation appointment, the experience was incredible...What stood out most was how personal everything felt. I've been pregnant before and have experienced offices where you're in and out and feel like a number. Coastal Fertility was completely different."
— Patient review on Birdeye"However, I've been working on getting a refund for an overbill now for six months. It is only $25, but they have become non-responsive. I would say if you are a client do not pay up front if at all possible because any refund you are owed will not come back."
— Patient review on Birdeye"Miserable experience. Had to request my own hormones be drawn, they told us the morning of our IUI that 'it wouldn't work, you need to consider other options' while my wife was waiting on the insemination. She left crying."
— Patient review on GlowingSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Lowcountry fertility specialists promote options for breast cancer patients — Oct 17, 2025
- Savannah IVF mix-up case heads to mediation — Jan 13, 2026
- 'Terrified and shocked': IVF mix-up sees white Georgia woman pregnant with African American baby, alleges lawsuit – We Got This Covered — Jan 27, 2026
- Coastal Fertility Lawsuit, Woman Christina Murray Gave Birth — Dec 31, 2025
- Dr. Lauren Rouleau | PREG Infertility Specialist | Top Fertility Clinic — Sep 4, 2025
Information sourced from the clinic's website as of July 11, 2026.
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