CVS Pharmacy at 501 W. Lincoln Charleston, IL 61920
Pharmacy • Charleston, IL
About
Summary: - Longs Drugs is a CVS Pharmacy-owned retail pharmacy operating in Hawaii, now integrated under CVS Pharmacy. It has a long-standing history, about 50 years, and offers prescription medications, health care and beauty products, with a customer loyalty program (ExtraCare). - Company size and reach: 158 employees; over 7,200 locations historically associated with Longs/CVS network; emphasizes trained pharmacists for dispensing prescriptions. - Contact/identity details: Public company in the retail/pharmacy space; homepage: cvs.com/content/longs; aliases include longs drugs; LinkedIn presence available. - Key personnel (recent highlights): Holly Rosenberg (Director of Retail Support), Steve McCann (Executive VP & CFO), Tim Stewart (VP Supply Chain Systems), Michelle Cheek (Head Cashier). - Notable programs: ExtraCare loyalty program for savings. - Industry focus: Pharmacy, prescription medications, health care and beauty products; features a mobile app. Note: The page describes Longs Drugs as part of CVS Pharmacy's operations, with a Hawaii-based history and CVS affiliation, rather than detailing a specific Charleston, IL location. If you need the CVS at 501 W. Lincoln Ave, Charleston, IL 61920 specifically, I can search for location-specific hours, services, and contact details.
Clinic Type
Pharmacy
Address
501 W. Lincoln Ave, Charleston, IL 61920
Phone
(217) 345-7069
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Opening Hours
Today: Pharmacy open 10:00 AM–6:00 PM; Pharmacy lunch 12:30 PM–1:00 PM; Store & Photo open 10:00 AM–9:00 PM; Pharmacy closes at 6:00 PM
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
Does CVS at 501 W. Lincoln Charleston, IL 61920 test for coronavirus (COVID-19)?
CVS Health is conducting coronavirus testing (COVID-19) at 501 W. Lincoln Charleston, IL. Patients are required to schedule an appointment in advance. Limited appointments are available due to high demand. Test types vary by location and will be confirmed during the scheduling process. Patients must bring their insurance card and proof of identity.
Does CVS at 501 W. Lincoln Charleston, IL 61920 offer flu shots?
Flu shots are offered at this CVS Pharmacy.
Social Media
Photos

What Patients Say
Overall sentiment across review platforms: mixed
- Yahoo Local: 2.5 out of 5 stars (based on 14 reviews) (14 reviews)
Patients praise
- Convenient location for general drugstore shopping
- Good selection of makeup and general drugstore items
- Positive experience with pricing for certain non-pharmacy items (e.g., alcohol)
Common complaints
- Frustration with the pharmacy's phone system, specifically inability to reach a live person
- Complaints regarding rude staff behavior, particularly at the drive-thru window
- Reports of being rushed by staff during service
"The pharmacy phone system is horrible. I was simply calling to check on the status of my prescription... and never was able to get through to talk to a live person."
— Reviewer David S. (via Yelp/Yahoo/Loc8NearMe/Apple Maps)"Not a good experience at this pharmacy. I pick my prescriptions from the drive thru window. Every time I pick my prescription up there is a worker there whole is compelety rude. Being rushed to..."
— Reviewer Taylor S. (via Yahoo/MapQuest)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- CVS Pharmacy in Decatur, IL to close | News | wandtv.com — Oct 13, 2025
- Where to get updated COVID vaccines in southwest Illinois | Belleville News-Democrat — Sep 15, 2025
- State Farm opens customer care site in Charleston | Local News | wandtv.com — Jun 20, 2026
- Pop-up DMV to open at Charleston IL public library | Local News | wandtv.com — Jul 1, 2026
- Updated flu vaccinations now available at CVS Pharmacy® and MinuteClinic® | Springfield, IL Patch — Sep 29, 2025
Information sourced from the clinic's website as of July 11, 2026.
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