Sarah Bush Lincoln Psychiatry and Counseling
Psychiatry • Charleston, IL • Since 1977 • 1 (SBL Lincoln Avenue Building, Charleston, IL) locations
About
- Sarah Bush Lincoln (SBL) is a non-profit healthcare system based in Mattoon, Illinois, with a network that includes two hospitals (Mattoon’s Sarah Bush Lincoln with 150 beds and Vandalia’s SBL Fayette County Hospital with 25 beds) and more than 57 clinics across a 10-county area, plus stand-alone surgery centers, a regional cancer center, and a hospice house. - The system provides comprehensive services including cancer care, cardiology, orthopedics, diagnostic imaging, pediatrics, occupational therapy, women’s health, and other medical services. It emphasizes local decision-making to stay agile in changing markets. It was founded in 1977 and is headquartered in Mattoon, IL. - For Psychiatry and Counseling specifically, the site indicates a broad hospital-based, clinic-based, and specialty care environment, but does not provide explicit details on a dedicated psychiatry department or counseling services in the excerpt.
Clinic Type
Psychiatry
Address
SBL Lincoln Avenue Building, Suite 200 700 West Lincoln Ave. Charleston, IL 61920
Phone
217-238-4866 (Child Psychiatry, Outpatient Counseling) / 217-258-4042 (Adult Psychiatry & Counseling)
sblbillingquestions@sblhs.org
Opening Hours
Hours: 7:15 am to 4 pm – Monday through Thursday; 7:15 am to 3 pm – Friday (Counseling) / 7:30 am to 5 pm – Monday through Thursday; 7:30 am to 4 pm – Friday (Adult Psychiatry & Counseling) Evening hours available by appointment only
Telehealth
Services can be provided in office or via telehealth (within EAP context)
Emergency Care
Not specified
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp (Sarah Bush Lincoln Health Center): 1.9 out of 5 stars (16 reviews)
- U.S. News & World Report (Hospital Overall): 90% (satisfaction/recommendation metric)
- Doctor.com, Healthgrades, WebMD (Psychiatry and Counseling specific): Not rated/No reviews yet (0)
Patients praise
- General patient satisfaction ratings for the hospital are often reported as average or slightly above state averages in some metrics
- Significant portion of patients indicating they would recommend the facility
Common complaints
- Patient dissatisfaction with hospital experiences overall
- Complaints regarding responsiveness and communication in certain departments
- Formal investigations into procedural compliance, such as guardian notification and consent
"I am extremely displeased with Sarah Bush Lincoln Health Center and all I have went through being their patient. I do not recommend this hospital."
— Yelp (Behavioral Health Services of Sarah Bush Lincoln)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of July 11, 2026.
More psychiatry clinics in Charleston
MUSC Health is the health system of the Medical University of South Carolina and South Carolina’s leading comprehensive academic health system. Based in Charleston, SC, it delivers high-quality, safe patient care while training healthcare providers. It has been named the No. 1 hospital in South Carolina by U.S. News & World Report for 11 consecutive years (including 2025). The system operates across 16 U.S. offices, with a broad footprint in South Carolina, and is part of a larger, private ownership structure under the MUSC umbrella. For psychiatry-specific services in Charleston, MUSC Health’s Institute of Psychiatry is the relevant specialty unit within the MUSC Health system. Key details: - Parent organization: Medical University of South Carolina (MUSC Health) - Location: Charleston, SC, USA, with multiple offices in SC - Specialization: Academic health system offering clinical care and psychiatric services via Institute of Psychiatry - Notable achievement: No. 1 hospital in South Carolina by U.S. News for 11th consecutive year (as of 2025) - Contact/online: muschealth.org (Institute of Psychiatry information would be found under MUSC Health psychiatry/Institute of Psychiatry sections on the site)
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