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About

Summary: - Sarah Bush Lincoln (SBL) is a non-profit healthcare system based in Mattoon, Illinois, with a network that includes two hospitals (Mattoon’s Sarah Bush Lincoln with 150 beds and Vandalia’s SBL Fayette County Hospital with 25 beds) and more than 57 clinics across a 10-county area, plus stand-alone surgery centers, a regional cancer center, and a hospice house. - The system provides comprehensive services including cancer care, cardiology, orthopedics, diagnostic imaging, pediatrics, occupational therapy, women’s health, and other medical services. It emphasizes local decision-making to stay agile in changing markets. - SBL employs about 607 staff and generates roughly $210 million in annual revenue. It was founded in 1977 and is headquartered in Mattoon, IL. - For Psychiatry and Counseling specifically, the site indicates a broad hospital-based, clinic-based, and specialty care environment, but does not provide explicit details on a dedicated psychiatry department or counseling services in the excerpt. Given the organization’s scale (regional hospital system with comprehensive services), Psychiatry and Counseling services are likely offered through the medical staff and related clinics, but you may want to verify exact programs, locations, and specialists (e.g., psychiatric care, behavioral health, counseling services) directly on the SBL site or by contacting their main campus in Mattoon or the psychiatric/behavioral health department. If you’re seeking Psychiatry and Counseling specifically at Sarah Bush Lincoln in Charleston/Charleston-area references, note that SBL’s campuses are primarily Mattoon (near Charleston) and Vandalia; there isn’t a dedicated Charleston campus listed in the provided information. For precise programs, locations, and providers, I can pull the latest details from the Sarah Bush Lincoln site or help you contact their behavioral health department.

Clinic Type

Psychology

Address

SBL Lincoln Avenue Building, Suite 200, 700 West Lincoln Ave., Charleston, IL 61920

Phone

217-258-4042 (Adult Psychiatry & Counseling); 217-238-4866 (Child Psychiatry)

Email

sblbillingquestions@sblhs.org

Opening Hours

Hours: 7:15 am to 4 pm – Monday through Thursday; 7:15 am to 3 pm – Friday; Evening hours available by appointment

Telehealth

Services can be provided in office or via telehealth

Emergency Care

Emergency access 24 hours a day by calling 866-567-2400 (local numbers by region listed in the page)

Services Offered

  • Psychiatry
  • Counseling
  • Behavioral Health Services
  • Inpatient unit
  • Group therapy
  • Individual therapy
  • Family therapy
  • Adult psychiatry
  • Child psychiatry
  • Outpatient counseling
  • Employee Assistance Program (EAP)

Insurance & Payment

—

Languages Spoken

—

FAQs

Hours

7:15 am to 4 pm – Monday through Thursday 7:15 am to 3 pm – Friday Evening hours available by appointment only

What services are available?

Group, individual and family therapy, as well as 24-hour nursing care delivered by a multidisciplinary treatment team.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • WebMD, Healthgrades, and Doctor.com: No established public rating or review count for the Psychiatry and Counseling department specifically (0 reviews found across major doctor-rating platforms)

Patients praise

  • Facilities are generally reported as clean
  • Reports of effective communication from some doctors and nurses

Common complaints

  • General dissatisfaction with health center services reported on public forums
  • Complaints regarding staff responsiveness and accessibility to help
  • Substantiated findings of inadequate guardian notification for medical procedures in a related department

"I am extremely displeased with Sarah Bush Lincoln Health Center and all I have went through being their patient. I do not recommend this hospital."

— Yelp review of Behavioral Health Services

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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