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About

Charlestown Community Health Center is part of Mass General Hospital, a teaching hospital in Boston and the flagship of Harvard Medical School’s network. Mass General (MGH) is a large, renowned clinical, education, and research institution with a 999-bed capacity and an annual research budget exceeding $1.2 billion (as of 2021). It operates under Partners HealthCare (Mass General Brigham) and provides extensive outpatient and inpatient services, including locations in Charlestown as part of its broader Charlestown/charter community health initiatives. For Charlestown-specific programs, admissions, and services, refer to the MGH Charlestown site or contact MGH Charlestown Community Health Center directly through Mass General’s network.

Clinic Type

Neurology

Address

73 High Street, Charlestown, MA

Phone

617-724-8135

Email

giving@mgb.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • comprehensive primary care
  • adult primary care
  • pediatric primary care
  • specialist
  • counselor
  • personalized care
  • illness care
  • wellness programs

Team

  • MGH Charlestown Community Health Center — facility

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp": 1 out of 5 stars (based on specific negative feedback instances)" (5 reviews noted on one page")

Patients praise

  • Knowledgeable and great medical staff/doctors
  • Supportive, multigenerational family-oriented environment
  • Modern facility/office space
  • Professional management

Common complaints

  • Poor communication and difficulty reaching staff
  • Issues with prescription refills
  • Long wait times and disorganized check-in/check-out processes
  • Perceived unprofessionalism in medical follow-up

"Every month I take less than the prescribed amount because without fail there is a problem EVERY SINGLE MONTH refilling a prescription I’ve been on for 20 years. The receptionist is rude... and doesn’t forward messages for the doctor or nurse to call back."

— Yelp review for MGH Charlestown HealthCare Center"

"MGH Charlestown is very well managed. Staff is very professional. The doctors are great."

— Yelp review for MGH CHARLESTOWN HEALTHCARE CENTER"

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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