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Clinic Type

Obstetrics and Gynecology

Address

73 High Street, Charlestown, MA

Phone

617-724-8135

Email

giving@mgb.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • primary care
  • adult primary care
  • pediatric primary care
  • specialist
  • counselor/mental health
  • comprehensive primary care for children, adolescents, adults and seniors
  • wellness programs
  • illness care

Insurance & Payment

—

Languages Spoken

  • English

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Mass General Brigham Physician directory: 4.9 out of 5 stars (94 ratings)

Patients praise

  • General positive patient ratings for individual primary care physicians within the network

Common complaints

  • Poor communication and difficulty getting responses to messages
  • Long wait times and confusing check-in/check-out processes
  • Perceived unprofessionalism or lack of helpfulness among front desk/administrative staff
  • Difficulty with medication refills and appointment management

"I have never felt well cared for while a patient at this clinic and I strongly recommend looking elsewhere for primary care."

— LocalityBiz review

"As a patient, the doctors have knowledge, but the system of checking patients in and out is very confusing."

— LocalityBiz review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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