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About

Great Lakes Orthopaedic Center (GLOC) is a Northern Michigan orthopedic specialty practice based in Traverse City, MI, offering comprehensive orthopaedic care across three offices. Key services include urgent ortho clinic, imaging, orthotics, physical therapy, and specialty surgical care, with on-site PT and orthotics integrated into the care continuum to support quicker recoveries. The center emphasizes patient education and goal-aligned treatment, led by board-certified surgeons and a team of 23 staff. They provide patient information, financing options, and career opportunities. - Location: Headquarters in Traverse City, MI; additional offices in the region. - Services: Orthopedic surgery, urgent orthopedic care, imaging, physical therapy, orthotics, and related rehabilitation. - Contact: Main phone numbers and email (kburnham@gogloc.com) available on their site. - Focus: North Michigan community health, patient education, and integrated care to improve outcomes. Note: The page highlights GLOC’s commitment to regional orthopedic care in Northern Michigan, with no specific Charlevoix location listed. If you’re looking for Charlevoix-specific services, you may want to contact them directly to confirm closest office and hours.

Clinic Type

Orthopedics

Address

Traverse City, MI (multiple locations in Northern Michigan)

Phone

(231) 935-0900

Email

dguy-johnson@gogloc.com

Opening Hours

Monday - Friday 8:00 AM - 5:00 PM

Services Offered

  • Orthopaedic surgery
  • Physical therapy
  • Orthotics
  • Sports medicine
  • Fracture care
  • Arthroscopy
  • Shoulder and elbow
  • Hip and knee
  • Total joint revision
  • Fracture
  • Pre- and post-operative care
  • Prescription refills (implied via patient portal/forms)

Technology & Equipment

  • Orthotics on-site
  • Physical Therapy department
  • Imaging services
  • Hipaa privacy policy (policy)
  • Athenahealth patient portal (imaging/portal links)

Team

  • Great Lakes Orthopaedic Center Physician Team, Board-certified surgeons text indicates board-certified; exact names not provided — Orthopedic Surgeons and Specialists

Insurance & Payment

CareCredit, Insurance, Make a payment online (portal)

Financing: CareCredit applications; CareCredit go/go links from extracted extras

Languages Spoken

FAQs

What are the hours of operation?

Monday - Friday 8:00 AM - 5:00 PM

Do you have multiple locations?

Yes, Traverse City, Cadillac, Gaylord, and Petoskey.

How can I request an appointment?

Click the Request an Appointment option on the site.

How can I make a payment?

Click the Make A Payment option on the site (CareCredit available).

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye (Aggregated): 4.8 out of 5 stars (1,467 reviews)
  • Vitals: 4.9 out of 5 stars (1 review)

Patients praise

  • Highly professional and caring surgeons
  • Effective surgical outcomes and pain relief
  • Friendly and supportive medical staff and physical therapy teams
  • Clear explanation of conditions and treatment options

Common complaints

  • Difficulties reaching the office by phone
  • Challenges with appointment rescheduling
  • Dissatisfaction with the billing department's responsiveness
  • Occasional reports of impersonal or unhelpful staff interactions

"Another surgeon wanted to do shoulder replacement, but I asked Dr Kerr for his opinion and after he listened to my lifestyle and activity level suggested arthroscopic repair... Two years later it is like the fall I took that caused all the problems never happened."

Birdeye Review

"Excellent professional demeanor, friendly, and respectful of patient’s concerns. Also handled the issue quickly and arranged a follow up procedure with 10 days. All in all the doctor inspires confidence and I’d easily recommend him."

Vitals (Dr. Anthony Bozzio)

"Billing Department is another story. I have repeatedly requested a form from billing to no avail. Very disappointed with all the people I have dealt with in the Billing Department."

Birdeye Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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